Customer Relationship Executive

16 hours ago

Chennai, India EDUFIN Full time

**Job Overview**:
Looking for a passionate fresher/experienced individual to join us as a Customer Relationship Executive.

Your main goal for this role is to provide excellent customer satisfaction to the customers, you will be responsible for Inbound and outbound calls and responding to their complaints in a professional manner.
- Responsible for the closure of sales and completing targets.
- Outbound calling on data collected through lead generation activities/ secondary data sources.
- Making sales calls, continuously updating and maintaining our CRM database
- Explain the benefits of the products or services to potential clients.
- Deliver the scripted sales pitch to the customer and to adjust the same as per the specific individuals.
- Handling customer questions, inquiries, complaints,
- Understanding needs of the customer and pitching the product.
- Negotiating with the customers and closing deals with the help of team leads.
- The only aim is to ensure customer satisfaction by fulfilling their requirements.
- Should be confident in troubleshooting any such emerging queries and maintaining high standards.
- Develops a strong relationship with their customers and generates trust with an open and interactive communication.
- Acquire and validate information and provide it to the customers with full efficiency.
- Document or maintain records of each and every interaction with the customers for future evaluation.
- Follow the procedure, guidelines provided and implement it while troubleshooting queries.
- Maintain compliance with all company policies and procedures

**Requirements**:

- Bachelor’s degree or a related field.
- Freshers/1 to 3 years of experience working as a Customer Support / Customer Relation or a similar position in the Customer Service department.
- Good knowledge of managing the performance of the team.
- Exceptional verbal and written communication skills.
- Understanding and working knowledge of Customer Relationship Management software
- Outstanding interpersonal and organizational skills.
- Excellent phone etiquette and active listening abilities.
- A quick learner and exceptional ability to make decisions.
- Preferred Speaking Languages Tamil/Telugu/Kannada.

  • Customer Relationship Executive

    4 days ago

    Chennai, India iPlanet Full time

    iPlanetcare, We are looking for Customer Relationship Executive who is good at customer service and having good communication in English. **Position**: Customer Relationship Executive **Experience**: 1 - 5 years **ROLES & RESPONSIBILITIES**: 1. Front-end executive to handles the daily walk-in customer supporting them with resolution for the issue. 2....

  • Customer Relationship Executive

    3 weeks ago

    Chennai, India iFive Technology Pvt Ltd. Full time

    Company Description iFive Technology Pvt. Ltd. is a rapidly growing IT company specializing in Business Process Automation through consulting, development, and implementation. We empower businesses by leveraging cutting-edge technologies like IIoT, AI, and ML to drive Industrial Process Automation. Offering solutions in ERP, HRMS, CRM, and custom...

  • Customer Relationship Executive

    2 weeks ago

    Chennai, Tamil Nadu, India iFive Technology Pvt Ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptioniFive Technology Pvt. Ltd. is a rapidly growing IT company specializing in Business Process Automation through consulting, development, and implementation. We empower businesses by leveraging cutting-edge technologies like IIoT, AI, and ML to drive Industrial Process Automation. Offering solutions in ERP, HRMS, CRM, and custom...

  • Customer Relationship Executive

    1 week ago

    Chennai, Tamil Nadu, India STERLING Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Title: Customer Relationship ExecutiveLocation: Sterling Study Abroad – Chennai BranchSalary: ₹15,000 – ₹20,000 per monthJob Description:We are looking for a proactive and customer-focused individual to join our Chennai branch as a Customer Relationship Executive. The role involves building and maintaining strong relationships with students and...

  • Customer Relationship Executive

    3 days ago

    Chennai, India Elrevgen health care pvt Ltd Full time

    **Hiring for customer relationship Executive** **POSITION- CRM Executive / Manager** **LOCATION- Chennai** **SALARY-25,000- 45,000/- Per Month** **SKILLS : Client handling & Team Management, English fluency must** **EXPERIENCE : 2 - 4 Yrs** **Immediate joiner preferred** **Job Type**: Regular / Permanent **Salary**: ₹25,000.00 - ₹45,000.00 per...

  • Customer Relationship Executive

    3 days ago

    Chennai, Tamil Nadu, India IFive Technology Pvt Ltd Full time

    **Customer Relationship Executive**: Job Summary: We are hiring enthusiastic and customer-focused freshers to join our team as **customer relationship executives.** This is an excellent opportunity for recent graduates to kick-start their careers in customer service and relationship management. You will be trained to handle customer queries, provide support,...

  • Customer Relationship Executive

    3 days ago

    Chennai, India Nibav Lifts Pvt. Ltd. Full time

    Building and maintaining relationships with clients and key personnel. - Conducting business reviews to ensure clients are satisfied with their products and services. - Alerting the sales team regarding opportunities for further sales within key clients. - Escalating and resolving areas of concern as raised by clients. - Liaising with internal departments to...

  • Customer Relationship Executive

    1 week ago

    Chennai, India FPL Automobiles Pvt Ltd Full time

    **Customer Relationship Executive** Experience: More then 1 year experience Qualifications and Skills - Good communication skills - Follow up with incoming leads. - Generate leads prospects over the phone. - Listen attentively to customer need. - Service appointments and appointment follows maintain complete database reports. **Job Types**: Full-time,...

  • Customer Relationship Executive

    3 weeks ago

    Chennai, India Smile Foundation Full time

    RESPONSIBILITIES OF A CUSTOMER RELATIONSHIP EXECUTIVE (CRE) : Deliver organization details in order to persuade potential customers. Explain about clients and answer questions from customers. Obtain customer information such as name, address, and fix appointments. Answer telephone calls from potential customers who have been solicited through advertisements....

  • Customer Relationship Executive

    1 week ago

    Chennai, Tamil Nadu, India Smile Foundation Full time ₹ 1,44,000 - ₹ 2,40,000 per year

    RESPONSIBILITIES OF A CUSTOMER RELATIONSHIP EXECUTIVE (CRE) :Deliver organization details in order to persuade potential customers.Explain about clients and answer questions from customers.Obtain customer information such as name, address, and fix appointments.Answer telephone calls from potential customers who have been solicited through...