Customer Relationship Executive

1 week ago

Chennai, India Cheeni Labs Pvt Ltd Full time

**Role: Customer Relationship Management**

**Location: Chennai (Office Job)**

**Experience: 0 to 1 Years**

**Customer Relationship Management Executive**

We are looking for an earnest client relationship executive to onboard and nurture steady, mutually beneficial relationships with our clients. As a relationship executive, you should onboard clients, then maintain contact with clients, work to understand their needs, and then advise them on which of our offerings could best support their objectives.

To be successful as a relationship executive, you should ensure alignment between our organization's objectives and each client's needs. Ultimately, an indispensable relationship executive will take ownership of their work, including their role in promoting client's interests. Relationship

**Executive Responsibilities**:

- Onboard new customers on to our platform.
- Ensuring regular contact with existing clients to maintain our company’s presence.
- Conducting in-depth needs assessments to better understand each client's requirements.
- Identifying a range of our offerings that could meet the goals and values of each client.
- Proposing and deliberating potential solutions in consultation with clients.
- Prompting clients to upgrade their existing packages and to purchase additional offerings.
- Settling client's concerns in a swift and professional manner. Relationship Executive

**Requirements**:

- Bachelor’s Degree in marketing, finance, communication, or a similar discipline.
- Prior experience as a relationship executive, ideally in a similar organization.
- Outstanding communication skills in **English (verbal and written)** and **preferably Hindi (verba**l) as well.
- Ability to forge profound working relationships.
- Strong interpersonal and collaborative skills.

**Salary**: Up to ₹20,000.00 per month

Schedule:

- Morning shift

**Education**:

- Bachelor's (required)

**Experience**:

- Total: 1 year (preferred)

**Language**:

- English (required)
- Hindi (preferred)

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