Customer Relationship Executive

7 days ago


Chennai Tamil Nadu, India Arinos infosolutions pvt ltd Full time

Customer Relationship Executive (CRE) focuses on building and maintaining positive relationships with customers, ensuring a positive experience and fostering loyalty. They handle customer interactions, address inquiries and complaints, and often manage customer databases. The CRE also plays a role in identifying opportunities for improvement and collaborating with other teams to enhance the overall customer experience. Key Responsibilities of a Customer Relationship Executive:

- **Inquiry and Complaint Management**: Addressing customer inquiries, resolving complaints, and ensuring timely and satisfactory responses.
- **Customer Database Management**: Maintaining accurate and up-to-date customer information in CRM systems.
- **Relationship Building and Retention**: Building rapport with customers, promoting loyalty, and identifying opportunities for retention.
- **Feedback Collection and Analysis**: Collecting customer feedback and analyzing data to identify areas for improvement.
- **Collaboration with Other Teams**: Working with sales, marketing, and other departments to optimize the customer experience.
- **Appointment Scheduling and Reminder Calls**: Scheduling appointments and making reminder calls to customers.
- **Data Analysis and Reporting**: Analyzing customer data to identify trends and provide insights for improvement.
- **Promotional Activities**: Informing customers about promotions, deals, and other relevant information.
- **Escalation of Issues**: Escalating complex or unresolved issues to appropriate personnel.

**Job Types**: Full-time, Permanent

Pay: ₹9,643.12 - ₹29,750.14 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Yearly bonus

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 7397436445



  • Chennai, Tamil Nadu, India IFive Technology Pvt Ltd Full time

    **Customer Relationship Executive**: Job Summary: We are hiring enthusiastic and customer-focused freshers to join our team as **customer relationship executives.** This is an excellent opportunity for recent graduates to kick-start their careers in customer service and relationship management. You will be trained to handle customer queries, provide support,...


  • Mugalivakkam, Chennai, Tamil Nadu, India ALPHA GLOBAL LOGISTICS Full time

    We are hiring for Customer Relationship Executive Location: Mugalivakkam, Chennai Experience: 3 - 5 years Salary range: 3.6 to 5.28 LPA Gross based on experience We are looking for a skilled Customer Relationship Executive to manage client interactions, resolve issues, and ensure high customer satisfaction and retention. Build and maintain strong...


  • Chennai, Tamil Nadu, India Tafe Access Full time

    Looking for Customer Relationship Executive. Job location is Ayanambakkam in Chennai. Experience-Min 2Yrs experience. Good salary plus incentives will be provided. **Job Types**: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Schedule: - Day shift **Language**: - English (preferred) Work Location: In person


  • Chennai, Tamil Nadu, India Quess Corp Limited Full time

    Inside sales Only.... CRE JOB DESCRIPTION: CRE - CUSTOMER RELATIONSHIP EXECUTIVE. Responsible for resolving the product or service problem of customers. Sales And Customer Service At Stores. Sales Of Products To The Customers Who Walk In To The Store (Like Postpaid Plans, Broadband Connections). Salary : Take home 18000 + Incentives with ESI + PF -...


  • Velachery, Chennai, Tamil Nadu, India PayRentz Full time

    **Company Description** payrentz specializes in providing rental solutions to clients by offering a wide range of Home Appliances, Electronics, Furniture, and Fitness Equipment on rent. We believe that a great home is the key to the success of every individual, and we partner with our clients to help them create a feel-good environment that suits their...


  • Chennai, Tamil Nadu, India DJH Renault Full time

    1. Conduct Service Reminder to customer through SMS and call to ensure consistent service intakes of dealership 2. Coordinate and record customer’s appointment booking and plot capacity planning to ensure smooth flow of operations in dealership 3. Handle customer’s concern, analyse root cause and take improvement activities 4. Ensure all customers’...


  • Chennai, Tamil Nadu, India DJH Renault Full time

    1. Conduct Service Reminder to customer through SMS and call to ensure consistent service intakes of dealership 2. Coordinate and record customer’s appointment booking and plot capacity planning to ensure smooth flow of operations in dealership 3. Handle customer’s concern, analyse root cause and take improvement activities 4. Ensure all customers’...


  • Chennai, Tamil Nadu, India SR DATA TECHNOLOGIES Full time

    **Key Responsibilities** The executive will be responsible for acquiring new customers, building strong customer relationships, and meeting sales targets. The role involves direct sales, customer engagement, and ensuring excellent service to enhance brand value. Explain product features, benefits, and eligibility criteria to customers. Provide excellent...


  • Chetput, Chennai, Tamil Nadu, India Auction Ghar Full time

    _**We are hiring for Customer Relationship Executive**_ - **experience 1-3yrs**_ - **Responsibilities**_ - Manage a portfolio of customers and serve as their key point of contact - Build and maintain strong, long-lasting customer relationships - Understand customer needs and provide appropriate solutions and recommendations - Handle customer inquiries,...


  • Chennai, Tamil Nadu, India MADRAS SECURITY PRINTERS PRIVATE LIMITED Full time

    **Customer Relationship Executive** - Qualifications - Any degree - 20 to 30k salary - Min - 2 Years - Job location: Tondiarpet, Chennai - 9:30 to 6:30 office hours **Roles and Responsibility** - Builds business by identifying and selling prospects; maintaining relationships with clients. - Identifies business opportunities by identifying prospects and...