Customer Relationship Executive
3 days ago
Company Description
iFive Technology Pvt. Ltd. is a rapidly growing IT company specializing in Business Process Automation through consulting, development, and implementation. We empower businesses by leveraging cutting-edge technologies like IIoT, AI, and ML to drive Industrial Process Automation. Offering solutions in ERP, HRMS, CRM, and custom applications, we cater to diverse industry verticals from SMEs to large enterprises. Based in Chennai, our dedicated team of professionals delivers tailored solutions for optimal business performance.
Role Description
This is a full-time, on-site role for a Customer Relationship Executive located in Chennai. The Customer Relationship Executive will be responsible for maintaining and enhancing client relationships, ensuring customer satisfaction, managing business relations, and addressing client queries. Day-to-day tasks include providing exceptional customer service, understanding client needs, and liaising with internal teams to deliver solutions that meet client expectations.
Qualifications
- Skills in Customer Satisfaction and Client Relations
- Proficiency in Business Relationship Management and Customer Service
- Strong Communication skills
- Ability to work independently and collaboratively with teams
- Experience in the IT industry is a plus
- Bachelor's degree in Business Administration, Marketing, or a related field
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