Customer Relationship Executive
12 hours ago
**Job description**
Designation: CRM ( Hindi)
Company Name: Nibav Lifts
Location: Palavakkam, Chennai
Language Preffered : Kannada
Experience : 1- 5 Years
**Preferable**:
**Immediate joiner**
*Willing to relocate
**Roles and Responsibilities**:
- Building and maintaining relationships with the customer.
- Escalating handling.
- Data Management.
- Regular Follow up with customers.
- Liaising with internal departments to ensure client needs are fulfilled effectively.
- Follow-up with clients for annual maintenance contract & Upselling of AMCs
- Weekly/monthly/quarterly report generation based on the KPI’s
- Keeping customers updated on the latest stage of progress of their order
- Getting Referrals, Reviews, Video/Audio testimonials
**Requirements**:
- Min 1-4years of experience
- Excellent communication skills in English
- Internship experience in relevant domain is added advantage
- Good relationship management and networking skills
- Pleasing personality with the ability to understand client needs and also execute the
same
- Who enjoys working in a highly charged environment
- Well versed in MS Office
- Excel/Word/PowerPoint
- Excellent interpersonal and communication skills
- A team player with leadership skills
- Maintain a positive attitude focused on customer satisfaction
**Perks and Benefits**:
- Excellent salary package.
- Training and full support
- by giving you the knowledge and confidence needed for
greatness.
- Amazing growth prospects and upward mobility to build an empire within our fine
progressive organization.
**Salary**: Up to ₹35,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Morning shift
Supplemental pay types:
- Performance bonus
**Language**:
- Hindi (required)
Work Location: One location
**Speak with the employer**
+91 8925835314
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