
Customer Relationship Executive
3 days ago
**Customer Relationship Executive**:
Job Summary:
We are hiring enthusiastic and customer-focused freshers to join our team as **customer relationship executives.** This is an excellent opportunity for recent graduates to kick-start their careers in customer service and relationship management. You will be trained to handle customer queries, provide support, and ensure a positive customer experience.
**Key Responsibilities**:
- Understand customer needs and provide appropriate solutions or information.
- Follow up with customers to ensure their issues are resolved satisfactorily.
- Document interactions and maintain accurate records in the CRM system.
- Collaborate with internal teams to ensure timely resolution of customer issues.
**Eligibility Criteria**:
- Fresh graduates (any degree - arts, science, engineering, BBA, B.Com, etc.).
- Good communication skills in English and Tamil.
- Basic computer knowledge and technical skills.
- Willingness to learn and adapt to customer service tools and techniques.
- Positive attitude and problem-solving mindset.
**What We Offer**:
- Comprehensive training and onboarding.
- Friendly and supportive work environment.
- Career growth opportunities within the organization.
- Performance-based incentives and recognition.
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