Customer Relationship Executive
1 hour ago
Customer Relationship Executive
Job Location: Sriperumbudur
Industry: Automotive
Experience: 1 to 2 Years
Languages Required: Tamil, English, Hindi (MANDATORY)
Role Summary
We are looking for a Customer Relationship Executive with strong communication skills to handle customer interactions, support client relationships, and ensure high levels of customer satisfaction in the automotive industry.
Key Responsibilities
- Handle customer inquiries, service requests, and complaints professionally.
- Maintain regular communication with customers and update them on service status.
- Coordinate with internal teams to resolve customer issues on time.
- Build and maintain strong relationships with clients.
- Collect customer feedback and report service improvements to management.
- Maintain customer records and prepare basic reports.
Required Skills
- Good communication and interpersonal skills.
- Fluency in Tamil, English, and Hindi (spoken).
- Customer-handling and problem-solving ability.
- Basic computer skills (MS Excel, Email, CRM).
- Ability to work independently and in a team.
Preferred Candidate Profile
- 1 to 2 years of experience in customer service or relationship management, preferably in the automotive industry.
- Friendly attitude with a customer-focused approach.
- Willingness to work from Sriperumbudur location.
Job Types: Full-time, Permanent
Pay: ₹15, ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Health insurance
- Provident Fund
Work Location: In person
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