Customer Relationship Executive

4 days ago

Chennai, India EDUFIN Full time

**Job Overview**:
Looking for a passionate fresher/experienced individual to join us as a Customer Relationship Executive.

Your main goal for this role is to provide excellent customer satisfaction to the customers, you will be responsible for Inbound and outbound calls and responding to their complaints in a professional manner.
- Understanding the products and services provided by the company.
- Resolving customer complaints and queries.
- Providing detailed information to customers.
- Maintaining records of each phone call for future reference.
- Providing the new employees with training sessions for enhancing their skills.
- Offering exceptional customer service and satisfaction.
- Following up with customers for any further information.
- Taking feedback from the customers.
- Negotiating the terms and conditions with the customer.
- Contributing the work to the company’s knowledge base.
- Maintaining a healthy relationship with the clients.
- Adhering to the company’s rules and regulations.

**Requirements**:

- Bachelor’s degree or a related field.
- Freshers/1 to 3 years of experience working as a Customer Support / Customer Relation or a similar position in the Customer Service department.
- Good knowledge of managing the performance of the team.
- Exceptional verbal and written communication skills.
- Understanding and working knowledge of Customer Relationship Management software
- Outstanding interpersonal and organizational skills.
- Excellent phone etiquette and active listening abilities.
- A quick learner and exceptional ability to make decisions.
- Preferred Speaking Languages Tamil/Telugu/Kannada.

  • Customer Care Executive

    2 days ago

    Chennai, India Telecaller executive Full time

    **Pulled from the full job description** - Flexible schedule - Health insurance - Paid sick time - Paid time off ₹15,000 - ₹20,000 a month Job type Permanent Fresher Full-time Shift and schedule Day shift Benefits & Perks Paid time off, Paid sick time **Benefits**: Pulled from the full job description Flexible schedule Paid sick time Paid time off Job...

  • Customer Relationship Executive

    2 weeks ago

    Chennai, India Jowin HR Services Full time

    A customer relations executive is an upper-management customer service employee who oversees all interactions between a company and its customers. These employees manage and develop strategies for building relationships and aim to provide a consistent, positive experience to every customer. **Speak with the employer** +91 9353204897

  • Customer Relationship Executive

    2 weeks ago

    Chennai, Tamil Nadu, India STERLING Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Title: Customer Relationship ExecutiveLocation: Sterling Study Abroad – Chennai BranchSalary: ₹15,000 – ₹20,000 per monthJob Description:We are looking for a proactive and customer-focused individual to join our Chennai branch as a Customer Relationship Executive. The role involves building and maintaining strong relationships with students and...

  • Customer Relationship Executive

    1 week ago

    Chennai, Tamil Nadu, India Future I Technnologies Full time ₹ 4,80,000 - ₹ 48,00,000 per year

    **Looking for Immediate Joiners only**Role : Customer Relationship ExecutiveJob DescriptionRequirements:We are seeking a highly motivated and results-driven Customer Relationship Executive to join our team and fuel the company's growth in the dynamic software development sector. The ideal candidate will be responsible for identifying, developing, and closing...

  • Customer Relationship Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Nibav Home Lifts Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Title:Customer Relationship ExecutiveLocation:Palavakkam, ECR, ChennaiCompany:NIBAV Home Lifts Pvt. Ltd.Department:CRMWork Mode:Work from Office –6 days a week(Palavakkam, ECR).About Us:AtNIBAV, we're redefining luxury living with our premium home elevators — compact, elegant, and innovative. With operations in 8 countries and 2,000+ employees, our...

  • Customer Relationship Executive

    6 days ago

    Chennai, Tamil Nadu, India ONE POINT ONE SOLUTION Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Customer Relationship ExecutiveJob Description:Communication skills excellent.Experience sales (Inside sales)Minimum HSCCommunication skills excellent.Fresher and experienced both can applyDay shiftSunday fixed offInbound callingSolving the customer quiresCustomer care executiveSolving customer queries related to insurance.Rotational shifts and week offs....

  • Customer Relationship Executive

    2 weeks ago

    Chennai, India Chennai Chess Club Full time

    Job Title: Customer Relationship Executive Experience: 1 - 3 YearsLocation: Chennai - Anna NagarCompany DescriptionThe Chennai Chess Club is India's fastest-growing chess community, committed to delivering top-tier chess education globally and hosting engaging meetups in Chennai. With close to 1000 students worldwide and numerous events in the city,...

  • Customer Relationship Executive

    1 week ago

    Chennai, India Chennai Chess Club Full time

    Job Title: Customer Relationship Executive Experience: 1 - 3 YearsLocation: Chennai - Anna NagarCompany DescriptionThe Chennai Chess Club is India's fastest-growing chess community, committed to delivering top-tier chess education globally and hosting engaging meetups in Chennai. With close to 1000 students worldwide and numerous events in the city, we are...

  • Customer relationship executive

    2 weeks ago

    Chennai, India Chennai Chess Club Full time

    Job Title: Customer Relationship Executive Experience: 1 - 3 Years Location: Chennai - Anna Nagar Company Description The Chennai Chess Club is India's fastest-growing chess community, committed to delivering top-tier chess education globally and hosting engaging meetups in Chennai. With close to 1000 students worldwide and numerous events in the city, we...

  • Customer Relationship Executive

    2 weeks ago

    Chennai, India Chennai Chess Club Full time

    Job Title: Customer Relationship Executive Experience: 1 - 3 Years Location: Chennai - Anna Nagar Company Description The Chennai Chess Club is India's fastest-growing chess community, committed to delivering top-tier chess education globally and hosting engaging meetups in Chennai. With close to 1000 students worldwide and numerous events in the city, we...