Customer Relationship Executive

1 day ago

Chennai Tamil Nadu, India Nibav Lifts Pvt. Ltd. Full time

Designation: CRM Executive

Job Location - Chennai (Pallavakam)

Preffered Languages - English (MUST), Kannada, Tamil, Telugu
- Building and maintaining relationships with the customer.
- Escalating handling.
- Data Management.
- Regular Follow up with customers.
- Liaising with internal departments to ensure client needs are fulfilled effectively.
- Follow-up with clients for annual maintenance contract & Upselling of AMCs
- Weekly/monthly/quarterly report generation based on the KPI’s
- Keeping customers updated on the latest stage of progress of their order
- Getting Referrals, Reviews, Video/Audio testimonials

Key Skills
- Excellent communication skills in English
- Good relationship management and networking skills.
- Pleasing personality with the ability to understand client needs also execute the same.
- Who enjoys working in a highly charged environment.
- Well versed in MS Office
- Excel/Word/PowerPoinT

Pay: From ₹30,000.00 per month

**Benefits**:

- Food provided
- Health insurance

Schedule:

- Day shift

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer relationship management: 1 year (preferred)

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