
Customer Relationship Executive
5 hours ago
Designation: CRM Executive
Job Location - Chennai (Pallavakam)
Preffered Languages - English (MUST), Kannada, Tamil, Telugu
- Building and maintaining relationships with the customer.
- Escalating handling.
- Data Management.
- Regular Follow up with customers.
- Liaising with internal departments to ensure client needs are fulfilled effectively.
- Follow-up with clients for annual maintenance contract & Upselling of AMCs
- Weekly/monthly/quarterly report generation based on the KPI’s
- Keeping customers updated on the latest stage of progress of their order
- Getting Referrals, Reviews, Video/Audio testimonials
Key Skills
- Excellent communication skills in English
- Good relationship management and networking skills.
- Pleasing personality with the ability to understand client needs also execute the same.
- Who enjoys working in a highly charged environment.
- Well versed in MS Office
- Excel/Word/PowerPoinT
Pay: From ₹30,000.00 per month
**Benefits**:
- Food provided
- Health insurance
Schedule:
- Day shift
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer relationship management: 1 year (preferred)
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