Process Trainer

4 days ago


Gurugram Haryana, India IQX Global Solutions Pvt. Ltd Full time

Are you passionate about training and development in the dynamic world of business process outsourcing (BPO)? We're looking for a talented individual as a **BPO Process Trainer** in Gurgaon, India

As a BPO Process Trainer, you'll play a vital role in ensuring that our team is equipped with the training they need to excel in their roles.

**Key Responsibilities**:

- Develop and deliver comprehensive training programs for various BPO processes.
- Facilitate engaging and interactive training sessions for new hires and existing team members.
- Provide one-on-one coaching and mentoring to enhance performance and professional development.
- Monitor training effectiveness and continuously improve training materials and methodologies.
- Collaborate with stakeholders to ensure training content is aligned with business objectives and quality standards.

**Qualifications**:

- Bachelor's degree in Education, Training & Development, Business Administration, or related field.
- 1-2 years of experience in a BPO training role, with a strong understanding of BPO processes.
- Excellent communication and presentation skills, with the ability to convey complex information clearly.
- Proficiency in instructional design principles and training evaluation methodologies

If you're ready to take on a new challenge and make a difference in a fast-paced, collaborative environment, we want to hear from you

**Salary**: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- T&D: 1 year (required)
- total work: 4 years (required)

Work Location: In person


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