Customer Care Executive
1 day ago
Identify and resolve customer issues efficiently and effectively.
- Maintain up-to-date knowledge of our products and services to provide accurate information.
- Document customer interactions and maintain detailed records in our CRM system.
- Collaborate with other departments to resolve complex issues and improve processes.
- Provide feedback on customer trends and potential areas for improvement.
- Assist with onboarding and training new team members as needed.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹35,000.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
- Weekend availability
Supplemental Pay:
- Performance bonus
- Shift allowance
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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