Customer Care Executive

17 hours ago


Gurgaon Sector Gurugram Haryana, India Nirmal Multi Solution Full time

Identify and resolve customer issues efficiently and effectively.
- Maintain up-to-date knowledge of our products and services to provide accurate information.
- Document customer interactions and maintain detailed records in our CRM system.
- Collaborate with other departments to resolve complex issues and improve processes.
- Provide feedback on customer trends and potential areas for improvement.
- Assist with onboarding and training new team members as needed.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹35,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift
- Weekend availability

Supplemental Pay:

- Performance bonus
- Shift allowance

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person



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