IT Helpdesk Executive

Role : Helpdesk Executive Experience : Min 1 year as a Helpdesk Executive Location : Andheri, Mumbai Salary : Up to 30K CTC Education : Graduation Skills : Good Knowledge of Power BI and Excel Notice: Immediate Shift : General Shift Shift: - Morning shift Work Days: - Weekend availability **Experience**: - Microsoft Excel: 1 year (preferred) -...

The Compliance Helpdesk Executive will act as the first point of contact for employees and clients regarding compliance -related queries. The role involves providing timely resolutions, coordinating with internal teams, maintaining accurate records, visiting the PF office when required, and ensuring adherence to compliance standards and...

**About Us** “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest...

**Role Name: Associate/Employee Helpdesk** **Location: Mumbai** **Shift: Night and rotational shifts** - **Work from Office Only** - ***Role Summary - Associate Employee Helpdesk -**- **Role Responsibilities -**- Manage HR employee lifecycle related queries and concerns.- - Handle queries pertaining to, working hours, support questions related to immigration...

Greeting From Logicon..!! We are Looking for Helpdesk Executive-Facility Management for our Respective Residential Site Client in Kanjurmarg-West,Mumbai. **Eligibility Criteria**: Graduate or Undergraduate Able to Work on Advance Excel like V look up Should be well Versed in Excel Reports & Team Co-Ordination **Job Type**: Regular /...

Key Responsibilities:Technical Support & Troubleshooting:Provide L2 support for Windows & Mac platforms across multiple clients and client-site locations.Troubleshoot and resolve complex issues related to O365, Windows, Mac OS, networking, hardware, and software configurations.Utilize remote support tools to connect to end-user devices and efficiently...

**Job Location: -Belapur(Navi Mumbai)** **Helpdesk Executive/Telecaller Executive** **Job description**: 2. To follow-up with institutions to make necessary amendments to records. 3. To enter the details of every interaction in the system 4. To capture suggestions received from institutions during query handling and convey the same to Business...

**Key Responsibilities**: - Assign tickets to the appropriate IT support personnel - Monitor ticket status and ensure timely follow-ups and closures - Communicate effectively with users regarding issue status and resolutions - Maintain records of issues, solutions, and user feedback - Generate reports on helpdesk activities and performance - Coordinate with...

Determine the best solution based on the issue and details provided by customers - Walk the customer through the problem-solving process - Direct unresolved issues to the next level of support personnel - Provide accurate information on IT products or services - Record events and problems and their resolution in logs - Follow-up and update customer status...

Designation: IT Helpdesk Executive Job Location - Bhayandar (West), Mumbai. **Freshers/Experienced: Both can apply** **Salary**: 10000 to 15000 per month. **Responsibilities**: - Coordinating with customers/vendors/engineers - Call management - Taking attendance - Handling escalations - Daily MIS reports - Vendor management/appointments - Desktop...