Helpdesk Executive

Role : Helpdesk Executive Experience : Min 1 year as a Helpdesk Executive Location : Andheri, Mumbai Salary : Up to 30K CTC Education : Graduation Skills : Good Knowledge of Power BI and Excel Notice: Immediate Shift : General Shift Shift: - Morning shift Work Days: - Weekend availability **Experience**: - Microsoft Excel: 1 year (preferred) -...

**Key Responsibilities**: - Assign tickets to the appropriate IT support personnel - Monitor ticket status and ensure timely follow-ups and closures - Communicate effectively with users regarding issue status and resolutions - Maintain records of issues, solutions, and user feedback - Generate reports on helpdesk activities and performance - Coordinate with...

**Job Title**:Helpdesk Engineer** Location: Mumbai (CST) Department: IT Support Reports To: Team Leader **Job Overview**: The Helpdesk Engineer provides technical support and assistance to end-users for a variety of hardware and software issues. This role involves troubleshooting, diagnosing, and resolving technical problems while ensuring exceptional...

Greeting From Logicon..!! We are Looking for Helpdesk Executive-Facility Management for our Respective Residential Site Client in Kanjurmarg-West,Mumbai. **Eligibility Criteria**: Graduate or Undergraduate Able to Work on Advance Excel like V look up Should be well Versed in Excel Reports & Team Co-Ordination **Job Type**: Regular /...

About JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...

***: The IT Helpdesk Executive is responsible for monitoring the production environment, ensure the systems we monitor are online and functioning properly, escalate problems and issues to appropriate Core Service, Network Services, and/or Application Teams. The systems we provide monitoring for include but are not limited to; the Global Enterprise Data...

Date: Jan 26, 2025 - Country/Region: IN - City: Pune - Company: G.A. Design & Business (DBS) **IT Helpdesk Executive**: - Log and assignation of tickets to adequate resolution groups in Corporate Ticketing tool - Active Directory and Office 365 environments management (Users, mailboxes, distribution list, license assignment...) - Remote Access - F5 SSL...

**Job Location: -Belapur(Navi Mumbai)** **Helpdesk Executive/Telecaller Executive** **Job description**: 2. To follow-up with institutions to make necessary amendments to records. 3. To enter the details of every interaction in the system 4. To capture suggestions received from institutions during query handling and convey the same to Business...

We are hiring for IT Helpdesk / Support Coordinator position at Vikhroli, Mumbai location - **Education**:Graduation (mandatory) - **Experience**: 2 to 3 years - Experience in handling multiple external customers - Knowledge of SLA, chargeable calls, and incident management - Experience in any ticketing tool - Preferred: ITIL Certified - **Interview...

Determine the best solution based on the issue and details provided by customers - Walk the customer through the problem-solving process - Direct unresolved issues to the next level of support personnel - Provide accurate information on IT products or services - Record events and problems and their resolution in logs - Follow-up and update customer status...