Helpdesk Executive

1 day ago

Mumbai, India JLL Full time

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Helpdesk Executive
Work Dynamics

What this job involves
To handle helpdesk activities effectively.
Duties & responsibilities
To respond calls received on helpdesk no.

To raise the ticket in portal for logged calls.

To take follow-up from concern team/ stake holder for closure of calls/ tickets.

To take daily / weekly follow-up for calls which are kept on hold & update the tracker.

To share daily, weekly, monthly report for PAN India

To book meeting rooms, training room

To maintain manual excel sheet for meeting room booking received form portal.

To maintain recreation room booking records.

To maintain projector, screen & mic booking records

Timely revert to all mail communications.

Performance objectives
Provide Superior Client Service.
Initiative or Process Improvement in Functional Area
Personal and Professional Development
Standardize Delivery and Reports for Pan India WNS

Should have good communication skills
Must be good in data management.
Employee specification
Should be graduate with min. one year experience n relevant filed.
Excellent communication skills.
Proficient in computer operating

What you can expect from us
You’ll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Keep your ambitions in sight and imagine where JLL can take you...
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

  • Helpdesk Executive

    2 weeks ago

    Bandra, Mumbai, Maharashtra, India CARE INFOTECH Full time

    **Position Overview**: The Helpdesk Executive will be responsible for managing helpdesk operations, ensuring seamless ticket resolution, and providing effective IT support services. This role requires expertise in helpdesk and service desk management, ticketing processes, ITSM tools, and effective communication. **Key Responsibilities**: - **Helpdesk and...

  • Helpdesk Executive

    2 weeks ago

    Mumbai Central, Mumbai, Maharashtra, India Progressive Infotech Pvt. Ltd Full time

    The IT Helpdesk Support will serve as the first point of contact for internal and external users seeking technical assistance. The role involves providing technical support, troubleshooting hardware and software issues, and ensuring the smooth operation of IT systems. This individual should possess excellent communication skills and be capable of working in...

  • Helpdesk Executive

    1 day ago

    Mumbai, India TVS ELECTRONICS LIMITED Full time

    Require Service Helpdesk co-ordinator for IT industry-Printers. Will be handling West Region for service calls. Immediate joining preferred **Salary**: ₹8,608.40 - ₹25,000.00 per month **Benefits**: - Commuter assistance - Health insurance - Paid sick time - Provident Fund Schedule: - Morning shift **Speak with the employer** +91 9870267883

  • IT Helpdesk Executive

    7 days ago

    Mumbai, Maharashtra, India Dixit Infotech Full time

    **About Company** Dixit Infotech Services Pvt. Ltd. is one of India’s leading information technology service integrators and solution providers. Dixit is a fast-paced, dynamic organization. Our pride and glory lie in being a customer-centric and forward-thinking company. 45 years young, our long experience packed with up-to-date trends and knowledge...

  • Helpdesk Executive

    2 weeks ago

    Prabhadevi, Mumbai, Maharashtra, India Crest Property Solutions Private Limited Full time

    **We are looking for helpdesk executive** **Project: - Rustomjee Crown** **Site - Prabhadevi** Key Accountabilities - The Helpdesk Executive is responsible for maintaining club, banquet and complaint management - Maintaining and monitoring office administration, compliant management. Responsible for daily operational activities. - Keep records of vendor...

  • IT Helpdesk Executive

    2 weeks ago

    Mumbai, Maharashtra, India The Creatif Wagon Full time

    We are hiring for IT Helpdesk / Support Coordinator position at Vikhroli, Mumbai location - **Education**:Graduation (mandatory) - **Experience**: : Minimum 1.6 years in Helpdesk profile in same industry - Knowledge of SLA, chargeable calls, and incident management - Preferred: ITIL Certified - **Skills & Requirements**: - Experience in ticketing tools like...

  • Helpdesk Executive

    1 week ago

    Mumbai, India Aviyana HR Solutions Full time

    Following up with students for acquiring & collating their documents for enrolment & Visa processing | Filling up various forms | Managing document library. PERSON PROFILE: Ideally from a study abroad consultancy firm but not a must | Could be from export & import documentation department | A resident of Mumbai staying within 1.5 hours convenient travelling...

  • Helpdesk Executive

    3 days ago

    Mumbai, Maharashtra, India CBRE Full time

    **Helpdesk Executive - Powai** **Job ID** - 193700 **Posted** - 18-Dec-2024 **Service line** - GWS Segment **Role type** - Full-time **Areas of Interest** Facilities Management **Location(s)** Mumbai - Maharashtra - India Please note the designation is “Helpdesk Executive” and He / She is responsible for managing and coordinating...

  • Trainee Helpdesk

    3 days ago

    Navi Mumbai, Maharashtra, India Sysnet Global Technologies Pvt.Ltd Full time

    Helpdesk Executive.. Qual-Btech/ BCA Support 24 by 7 support **Job Profile** Providing resolution at first level. Escalating further to respective department if unresolved. Maintaining MIS.

  • Helpdesk Executive

    1 week ago

    Mumbai, India Makoto HR Solutions Full time

    Job opening with MNC Help Desk Executive(Males only) Location : Powai, Mumbai. Salary : 4.20 LPA Qualification : Graduate Job Role : Applicant should be a Graduate and having good Communication skill in English. Applicant should have at least 2 to 3 years of experience in handling help desk. - To receive and log calls/complaints/requests from residents...