IT Helpdesk Support for Leading IT Company in Thane

5 days ago

Mumbai, India Amsys IT Services Pvt Ltd Full time

**Opportunity for IT Helpdesk Support for leading IT Company Thane**

**Position: -** **IT** **Helpdesk Support**

**Job Location**: -Thane (Work from the office)

**Job timing**: - 5:30pm-2:30am, 7:30pm-4:30am.
(After daylight saving: - 6:30pm - 3:30am, 8:30pm - 5:30am)

**Experience: - **2+ yrs. experience in **IT Helpdesk Support**

**Notice Period: -** Immediately/15 days can apply

**Salary - **(Hike based on Your interview Round and last drawn CTC)

**Company Profile**

We pride ourselves on 20 Years of excellence based on the principles of integrity, Honor, and mutual gain. As future decisions are made, we are always keeping in mind the prosperity of the AMSYS Family. Amsys IT Services Pvt Ltd is part of this group based in Mumbai.

**Requirements**:
1. Very good English comm skills
2. Knowledge of Basic windows troubleshooting
3. MS office and outlook troubleshooting
4. Ticketing tool and service-level agreement (SLA knowledge preferred)

5. 2+ yrs experience

**Note

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Ability to commute/relocate:

- Thane, Maharashtra, Mumbai - 400604, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- IT HELPDESK SUPPORT: 2 years (preferred)
- TICKETING TOOLS: 2 years (preferred)
- SLA KNOWLEDGE (service level agreement): 1 year (preferred)
- Troubleshooting (window,outlook,ms office) must: 2 years (preferred)

**Language**:

- Very good English communication skill (preferred)

**Speak with the employer**
+91 7700983724

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