CRM Helpdesk

3 weeks ago


Mumbai, Maharashtra, India Watch Your Health Full time
Job Title: CRM Helpdesk - Claim Processing Executive - Health Insurance Background    Location: Mumbai   Job Type: Full-time   Experience: Minimum 2 years in the Health Insurance Industry   Qualification: Graduate   Salary: ₹2.75 LPA to ₹3.24 LPA (CTC)   Job Description:   We are looking for a dedicated CRM Helpdesk - Claim Processing Executive with a background in health insurance to manage claims and provide customer support at a client location. The ideal candidate will be responsible for providing end-to-end assistance in health claim processes, handling customer interactions, and ensuring seamless claim facilitation.   Key Responsibilities:   Deploy CRM implants at client site for claim support Handle customer queries related to policy coverage and claim processing Guide users in submitting and tracking claims via the claims app Act as a single point of contact (SPOC) for specific corporate clients Collect, verify, and dispatch claim-related documents as per corporate protocols Liaise with internal claim processing teams at ICICI Lombard for smooth handling of cashless and priority claims Stay updated on health insurance regulations and maintain accuracy in information shared Ensure confidentiality and compliance with data protection standards Travel between branches twice a week to address customer queries Requirements:   Strong communication skills in English (mandatory) In-depth knowledge of health insurance claim processes Customer-focused with a problem-solving mindset Willingness to travel locally as per job needsMore information about this CRM Helpdesk - Claim Processing Executive - Health Insurance Background JobPlease go through the below FAQs to get all answers related to the given CRM Helpdesk - Claim Processing Executive - Health Insurance Background jobWhat are the job requirements to apply for this CRM Helpdesk - Claim Processing Executive - Health Insurance Background job position? Ans: A candidate must have a minimum of 2 to 3+ year experience as an CRM Helpdesk - Claim Processing Executive - Health Insurance Background What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BSc What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This CRM Helpdesk - Claim Processing Executive - Health Insurance Background is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the CRM Helpdesk - Claim Processing Executive - Health Insurance Background position? Ans: There are immediate 1 job openings for CRM Helpdesk - Claim Processing Executive - Health Insurance Background in our Organisation.

B.Com, BA, BBA/BBM, BCA, BSc

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