IT Manager

3 weeks ago

Navi Mumbai, Maharashtra, India Escon Elevators Full time

Location: Head to: Summary:

The Manager IT is responsible for managing IT operations, infrastructure, and support services across the organization. This role involves ensuring seamless IT service delivery, hardware and software management, cybersecurity compliance, and support for business applications critical to the elevator industry, such as ERP, CRM, and field service tools.

Key Infrastructure & Systems Management:

- Maintain and monitor IT infrastructure including servers, networks, storage, and backup systems.

- Oversee installation, configuration, and troubleshooting of hardware and software.

- Manage asset inventory including laptops, desktops, mobile devices, and other IT & Software Support:

- Provide support and maintenance for business-critical applications such as ERP, project management tools, and service ticketing platforms.

- Coordinate with software vendors for upgrades, licensing, and customization needs.

- Ensure uptime and availability of enterprise applications used by engineering, installation, and maintenance & Compliance:

- Implement and monitor IT security protocols including antivirus, firewalls, and access controls.

- Ensure data protection practices in accordance with company policies and legal requirements.

- Conduct periodic audits and risk Support & Helpdesk Management:

- Provide Level 1 and Level 2 technical support to users across departments including maintenance, installation, R&D, and sales teams.

- Lead a small helpdesk team and ensure timely resolution of IT tickets and issues.

- Train employees on IT tools, cybersecurity practices, and system usage.


IT Projects & Process Improvements:

- Support IT Manager in executing IT projects such as system upgrades, migrations, and infrastructure expansion.

- Identify and recommend improvements in IT workflows, automation opportunities, and cost optimizations.

- Maintain IT documentation including SOPs, user guides, and compliance & Vendor Management:

- Liaise with third-party vendors for IT services, AMC contracts, procurement, and support.

- Track service levels and ensure timely delivery of Performance Indicators(KPIs) :

- System Performance & Reliability

- Service Request resolution time

- Data Security

- Budget Skills & Competencies:

- Technical troubleshooting and analytical thinking

- Project management and multitasking

- Strong communication and user support

- Knowledge of ITIL practices is desirable

- Ability to work with cross-functional teams (engineering, maintenance, & Experience:

- 12 + years of experience in IT roles, preferably in manufacturing, construction, or elevator industry.

- Strong knowledge of networking, Windows/Linux servers, cybersecurity, and cloud systems.

- Familiarity with mobile-based field service applications is a plus.

(ref:iimjobs.com)

  • Key Accounts Manager

    2 weeks ago

    Navi Mumbai, Maharashtra, India Maven It Solutions Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job title: Key Account ManagerReports to: Branch Manager, Branch BankingRole Summary: Responsible for managing existing customers of the bank as well as growing the base by acquiring new to bank customers. The KAM is supposed to service all banking needs of mapped clientsOverall Job DescriptionTo grow the liability base of the bank by deepening relationships...

  • Network Implementation Engineer

    2 weeks ago

    Navi Mumbai, Maharashtra, India Brennan It Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Implementation EngineerBrennan. Where true performance thrives.At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. Its a claim backed by our True...

  • Associate Network Engineer

    2 weeks ago

    Navi Mumbai, Maharashtra, India Brennan It Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. Its a claim backed by our True Performance System a way of...

  • Business Development Officer

    2 weeks ago

    Navi Mumbai, Maharashtra, India Neural IT Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Founded in 2004,Neural ITis an ISO 27001 Certified and HIPAA Compliant Company, providing Medical-Legal, Voice, and IT services for Personal Injury, Medical Malpractice, and Mass Torts Law Firms. Our goal is to help businesses enhance their operations' efficiency through custom IT solutions and skilled human resources. Neural IT offers a comprehensive range...

  • Windows L2

    2 days ago

    Navi Mumbai, Maharashtra, India CMS It Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Windows Server AdministrationAD ManagementIIS / DNS / DHCPManage directory structuresManage domainsVMWare Administration / VSphereCreating and Managing Virtual Machines and TemplatesUnderstanding of ESXiInstallation, Configuration and Administration of Windows server 2008, 2012, 2016, 2019Installing, Configuration & Managing TCP/IP, Active Directory, Group...

  • Windows L2 Professional

    1 hour ago

    Navi Mumbai, Maharashtra, India CMS It Services Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Windows Server AdministrationAD ManagementIIS / DNS / DHCPManage directory structuresManage domainsVMWare Administration / VSphereCreating and Managing Virtual Machines and TemplatesUnderstanding of ESXiInstallation, Configuration and Administration of Windows server 2008, 2012, 2016, 2019Installing, Configuration & Managing TCP/IP, Active Directory, Group...

  • Storage L3 Professional

    4 days ago

    Navi Mumbai, Maharashtra, India CMS It Services Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Candidate should have 8 to 10 years of total experience in Storage & Backup Domain TechnologyAble to provide consultancy and recommendation on storage in the below mentioned areas:Recommend definition and assignment of tier profiles based on their performance, availability, recoverability, and serviceability characteristics.Recommend application data...

  • Backup Administrator

    6 days ago

    Navi Mumbai, Maharashtra, India CMS It Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Experience: 6+ YearsKnowledge of EMC Networker & Data Domain, Commvault and similar backup technologiesKnowledge of Enterprise storage systems from EMC, NetApp, NDS and similar systemsExperience with Enterprise data protection and disaster recover solution, and understand Enterprise application data management requirements.6+ years of experience with domain...

  • Cybersecurity Architect @ Mumbai Location imm joining

    2 weeks ago

    Navi Mumbai, Maharashtra, India Covansis It Services Full time US$ 1,50,000 - US$ 2,00,000 per year

    Lead Companys Cybersecurity Practice from a solution design and technical perspective.• Participate in and drive pre-sales discussions with customers, alongside the sales and pre-sales teams.• Evaluate emerging cybersecurity products and services & participate in and drive potential partnership or integration.• Lead discussions and negotiations with...

  • Branch Service Partner

    2 weeks ago

    Navi Mumbai, Maharashtra, India Maven It Solutions Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Account Opening & Maintenance:Run the processes for account opening, account maintenance & account closure related formalities as per YBL process for Corporate clients.Handle corporate customers enquiries and instructions, whilst ensuring that the Bank's delivery standards are met in achieving total customer satisfaction. e.g. timely checking of account...