Helpdesk Support Engineer

We are hiring for IT Helpdesk / Support Coordinator position at Vikhroli, Mumbai locationEducation: Graduation (Mandatory)Experience: 2 to 3 yearsExperience in handling multiple external customersKnowledge of SLA, chargeable calls, and incident managementExperience in any ticketing toolPreferred: ITIL CertifiedInterview Process:1st Round : HR (Virtual)2nd...

Key ResponsibilitiesAct as the first point of contact for IT-related issues and service requests.Assign calls/tickets to the appropriate support team members based on priority and expertise.Monitor and track calls to ensure resolution within agreed SLAs.Coordinate with internal IT teams and vendors to resolve incidents and service requests.Prepare and...

We are hiring for IT Helpdesk / Support Coordinator position at Vikhroli, Mumbai locationEducation: Graduation (Mandatory)Experience: 2 to 3 yearsInterview Process:1st Round : HR (Virtual)2nd Round : Technical (Virtual)Final Round : Technical (Face-to-Face)Job Timings will be : Shift Timing: 10:00 AM to 6:00 PM Monday to Saturday (2nd and 4th Saturday...

About CompanyDixit Infotech Services Pvt. Ltd. is one of India's leading information technology service integrators and solution providers. Dixit is a fast-paced, dynamic organization. Our pride and glory lie in being a customer-centric and forward-thinking company.45 years young, our long experience packed with up-to-date trends and knowledge makes us an IT...

Role & responsibilitiesOnly for male candidatesAttend to resident queries and complaints via phone, email, or in person.Log and track complaints or service requests in the complaint management system.Coordinate with housekeeping, maintenance, electrical, and security teams to ensure timely resolution.Maintain proper records of visitor entries, resident...

Job descriptionWe have a vacancy with below details,Role : Employee helpdeskExperience -1-5Notice Period : Immediate Joiners to 60 daysInterview Mode : virtualWork Mode :WF0shift time : rotational shiftRole & responsibilitiesManage HR employee lifecycle related queries and concerns.Handle queries pertaining to, working hours, support questions related to...

Position Description: The CitiusTech Healthcare Technology Private Limited is seeking a Desktop Support Engineer.Candidate will be good team player & responsibilities will include skillset applicable for IT operations & Helpdesk management. Duties and responsibilities: Performs technical tasks such as installing, configuring, maintaining, troubleshooting,...

This position plays a pivotal role in ensuring seamless business travel experiences for employees and senior stakeholders. As the first point of contact, you will be responsible for handling a broad range of travel, administrative, and employee support queries The role goes beyond travel coordination—covering assistance with visa documentation, car lease...

Job Description – Software Support EngineerPosition Title:Software Support EngineerDepartment:IT / Technical SupportLocation:Andheri , Mumbai MaharashtraReports To:Operation ManagerJob OverviewWe are looking for aSoftware Support Engineerto provide technical assistance and support to clients and internal teams. The ideal candidate will be responsible for...

Essentials:Exposure in supporting Java applicationJava/Liferay TechnologyRDBMSIncident LoggingCommunicationDesirables:DocumentationMaintain SLAGood communication SkillPositive AttitudeReportingProject EssentialsExposure with Ticketing toolsIncident/Ticket managementApplication support over callGood in English Speaking