employee helpdesk team member

Key ResponsibilitiesAct as the first point of contact for IT-related issues and service requests.Assign calls/tickets to the appropriate support team members based on priority and expertise.Monitor and track calls to ensure resolution within agreed SLAs.Coordinate with internal IT teams and vendors to resolve incidents and service requests.Prepare and...

Job Title: CRM Helpdesk - Claim Processing Executive - Health Insurance Background    Location: Mumbai   Job Type: Full-time   Experience: Minimum 2 years in the Health Insurance Industry   Qualification: Graduate   Salary: ₹2.75 LPA to ₹3.24 LPA (CTC)   Job Description:   We are looking for a dedicated CRM Helpdesk - Claim Processing Executive...

This position plays a pivotal role in ensuring seamless business travel experiences for employees and senior stakeholders. As the first point of contact, you will be responsible for handling a broad range of travel, administrative, and employee support queries.The role goes beyond travel coordination—covering assistance with visa documentation, car lease...

Job Category KMBL Degree Level Bachelor s Degree Kotak Mahindra Bank About Corporate Social Responsibility Vision Our vision is to uniquely position Kotak as a responsible corporate citizen by running efficient and socially impactful CSR programs that ensure regulatory compliance engage our colleagues and delight our customers Through our CSR...

We are looking for a dedicated and proactive Helpdesk Support to join our IT team. The role involves providing technical assistance, resolving IT-related issues, and ensuring smooth functioning of systems to support day-to-day business operations.

Position You will play a critical role in ensuring the smooth operation of hospital IT systems You will be the first point of contact for IT-related issues providing technical assistance to hospital staff troubleshooting hardware and software problems managing helpdesk tickets and supporting critical healthcare applications Your work will directly...

Employee Data Management/HCM/HR Administration/HR OperationsMinimum 1-5 years' work experience within Employee Data Management operationsBachelor's degree (Any Stream)

Hi All,Please find below opening.Position - Capital Market Helpdesk Support(Customer service Voice  process)Requirement: Mandatory: Qualification: Graduate (B.COM, BMS, BAF desirable) NISMCertification 8 or 12 Desirable Knowledge of Dialers & CRM will an added advantage Excellent communication and presentation skills .Job DescriptionMandatory basic...

Team Member - CSR-SUPPORT SERVICES-CSR Administrative Overheads Expenditure Kotak Mahindra Bank About Corporate Social Responsibility Vision Our vision is to uniquely position Kotak as a responsible corporate citizen by running efficient and socially impactful CSR programs that ensure regulatory compliance, engage our colleagues, and delight our...

Team Member - Product- Publishing daily business numbers - Publishing monthly business s numbers - Uploading data to Call center and campaigns- Reports to be sent to Sr management - Publishing MIS as required across PL product cohorts - Identifying and publishing channel performance