Team Member

16 hours ago

Mumbai, Maharashtra, India Bank of America Full time ₹ 4,00,000 - ₹ 6,00,000 per year
Job Description

Team Member

Location: Mumbai, India

: About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. Were devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview

New Account Risk Review is about reviewing new accounts opened by customers through multiple account opening channels. The team reviews these accounts for potential fraud based on various indicators and makes decisions on whether accounts should be kept active or closed using various applications.

The individual will perform a review of fraud alerts referred by fraud strategies. The incumbent will require reviewing account activity for fraud risk indicators, applying analytical judgment to determine potential customer impact and appropriate fraud risk mitigation. The individual will take either no action or close or refer the alert based on the review and document the findings for further course of action.

Responsibilities
  • The primary responsibility is to review potential fraud alerts which are outsorted by fraud filters to protect our customers from fraud while also safeguarding the banks assets.
  • The fraud analyst will be required to document the research conducted to support the decision taken on alerts.
  • The associate will be expected to complete a targeted number of decisions per hour and will also be measured on decision accuracy.
  • This position requires achievement of productivity and fraud prevention goals, while ensuring compliance with policies and procedures as well as applicable regulatory requirements.
Requirements
  • Education: University Degree (preferably B. Com)
  • Certifications: If Any
  • Experience Range: 0-2 years of total experience in financial or other industry
Foundational Skills
  • Basic knowledge of banks products and services
  • Basic knowledge of fraud detection
  • Decent communication skills both verbal and written
  • Working knowledge of MS Office with good keyboard/typing skills, and ability to navigate multiple system applications.
  • Computer literate with typing speed of 30-40 WPM with 98 PERCENT accuracy
  • Strong analytical skills.
Work Timings
  • Shift timing: 07:30 16:30
Job Location
  • Mumbai
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