IT Help Desk Support

2 days ago

Mumbai, India Amsys IT Services Pvt Ltd Full time

**Greeting from Amsys IT Services PVT LTD**

**Position: - IT Helpdesk Support**
**Job Location: -Thane (Work from the office)**
**Job timing: - 5:30pm-2:30am, 7:30pm-4:30am.**
**(After daylight saving: - 6:30pm - 3:30am, 8:30pm - 5:30am)**
**Experience: - 2+ yrs. experience in IT Helpdesk Support**
**Notice Period: - Immediately/15 days can apply**

**Salary - (Hike based on Your interview Round and last drawn CTC)**

**Company Profile**

We pride ourselves on 20 Years of excellence based on the principles of integrity, Honor, and mutual gain. As future decisions are made, we are always keeping in mind the prosperity of the AMSYS Family. Amsys IT Services Pvt Ltd is part of this group based in Mumbai.

**Requirements: Mention yes/ no on each pointers**
1. Very good English comm skills with no hindi words
2. Knowledge of Basic windows troubleshooting
3. MS office and outlook troubleshooting
4. Ticketing tool and service-level agreement (SLA knowledge preferred)
5. 2+ yrs experience

**Should be willing to work in the given timing**
**Should have experience between 2 to 5 years.**

**Note

**Greeting from Amsys IT Services PVT LTD**

**Position: - IT Helpdesk Support**
**Job Location: -Thane (Work from the office)**
**Job timing: - 5:30pm-2:30am, 7:30pm-4:30am.**
**(After daylight saving: - 6:30pm - 3:30am, 8:30pm - 5:30am)**
**Experience: - 2+ yrs. experience in IT Helpdesk Support**
**Notice Period: - Immediately/15 days can apply**

**Salary - (Hike based on Your interview Round and last drawn CTC)**

**Company Profile: - **We pride ourselves on 20 Years of excellence based on the principles of integrity, Honor, and mutual gain. As future decisions are made, we are always keeping in mind the prosperity of the AMSYS Family. Amsys IT Services Pvt Ltd is part of this group based in Mumbai.

**Requirements: Mention yes/ no on each pointers**
1. Very good English comm skills
2. Knowledge of Basic windows troubleshooting
3. MS office and outlook troubleshooting
4. Ticketing tool and service-level agreement (SLA knowledge preferred)
5. 2+ yrs experience
6. Responsible for 24x7 shift operations in Global Helpdesk for supporting all internal & external work.
7. Responsible for desktop, laptop, network, server level1 troubleshooting & fix.

**Note

**Should be willing to work in the given timing**
**Should have experience between 2 to 5 year**

**and also mention the above requirement with yes/no option on each pointers**

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Fixed shift
- Monday to Friday
- Night shift

COVID-19 considerations:
Yes

Application Question(s):

- THIS IS WORK FROM OFFICE JOB WITH ROTATIONAL 2 SHIFTS FOR THANE LOCATION HEAD OFFICE ONROLL JOB

**Experience**:

- TICKETING TOOLS: 2 years (preferred)
- WINDOW TROUBLESHOOTING: 2 years (preferred)
- MIS OFFICE& OUTLOOK TROUBLESHOTING: 2 years (preferred)
- SERVICE LEVEL AGREEMENT KNOWLEDGE: 1 year (preferred)
- HANDLING & SOVING US CLIENT QUEIRIES: 1 year (preferred)
- IT HELPDESK SUPPORT: 2 years (preferred)

**Language**:

- VERY GOOD ENGLISH COMMUNICATION SKILLS (preferred)

**Speak with the employer**
+91 7700983724

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