Current jobs related to Customer Success Executive - Calicut Kerala - Febno Technologies

  • Customer Success Executive

    2 weeks ago

    Nadakkuthala, Calicut, Kerala, India Techbrein Solutions Pvt Ltd Full time ₹ 1,99,696 - ₹ 3,99,392 per year

    Job Description: Customer SuccessExecutive (CSE)Location: CalicutDepartment: Customer SuccessExperience: 0-2 yearsAbout the RoleAt TechBrein, the Customer Success Executive (CSE) ensures that customers get themaximum business value from our solutions and services. The CSE is the primarynon-technical point of contact for clients — responsible for smooth...

  • Customer Success Associate

    2 weeks ago

    Calicut, Kerala, India Vinam Solutions Full time

    **Client Onboarding & Support**: Assist new clients in getting started with the Mailercloud platform. Respond promptly to client inquiries via **tickets** and **chats**, ensuring issues are addressed effectively and efficiently. - **Relationship Management**: Build and nurture strong relationships with **enterprise clients**, regularly checking in to...

  • Customer Success Executive

    7 days ago

    Kochi, Kerala, India GREENWORLD International Information Technology Services Full time

    **Responsibilities**: - Develop and maintain relationships with key clients across all service areas. - Create and execute personalized success plans to ensure client satisfaction and retention. - Serve as the main point of contact for client escalations and strategic discussions. - Proactively identify opportunities for upselling or cross-selling...

  • Client Success Executive

    3 days ago

    Kochi, Kerala, India Peak Performance Advisors (OPS) PVTLTD Full time

    **Job Title**: Customer Success Executive **Gender Preference**: Female **Experience**: 1-2 Years **Salary**: ₹15,000 - ₹25,000 per month **Job Type**: Full-Time **About the Role** We are looking for a proactive and customer-focused **Customer Success Executive** to build strong client relationships and ensure customer satisfaction. If you have...

  • Customer Care Executive

    2 weeks ago

    Calicut, Kerala, India Bislap Business Solutions Full time

    Key duties and responsibilities - Resolving customer issues: Customer Care Executives are tasked with identifying and resolving customer problems or complaints in a timely and satisfactory manner. This may involve troubleshooting technical issues, processing returns or refunds, or escalating complex issues to higher levels of support. - Providing product or...

  • Customer Relation Executive

    1 week ago

    Calicut, Kerala, India Fixail App Full time

    **Customer Relation Executive** Fixail - Calicut, Kerala, Calicut - 673006, Kerala Fixail - An On demand Home Service App. - Female Preferred - Handle customers enquiry & complaints through call. - Must have Good communication skill in Malayalam and English (Verbal) - Handling mails, phone calls & calendar. - Organising Internal Tasks & Maintaining...

  • Customer Support Executive

    1 week ago

    Calicut, Kerala, India STEM-Xpert, Techgenius Innovations Pvt Ltd Full time

    **Role Description** This is a full-time role for a Customer Support Executive at STEM-Xpert located in Kozhikode. As a Customer Support Executive, you will be responsible for providing excellent customer service and support to our students and clients. This includes addressing inquiries, resolving issues, providing technical support, and ensuring customer...

  • Customer Care Executive

    3 days ago

    Calicut, Kerala, India Le Marble Gallery Pvt Ltd (MG Group) Full time

    A customer care executive tends to act as a link between a company and its customers and resolves any such queries generated by its customers or clients with efficiency. - The only aim is to ensure customer satisfaction by fulfilling their requirements. - Should be confident in troubleshooting any such emerging queries and maintaining high standards. -...

  • Customer Service Executive

    3 days ago

    Calicut, Kerala, India Club Sulaimani Food and Beverages LLP Full time

    Customer service executives are often responsible for handling customer complaints and concerns. Problem-solving skills enable them to solve issues quickly and successfully by analysing the cause of the problem, generating possible solutions and implementing a plan to resolve the problem. **Job Types**: Full-time, Permanent **Salary**: ₹10,000.00 -...

  • Client Success Executive

    3 days ago

    Kochi, Kerala, India Peak Performance Advisors (OPS) PVTLTD Full time

    **Job Title**: Customer Success Executive(Freshers) **Gender Preference**: Female **Experience**: Freshers (0-1 Year) can apply **Salary**: ₹20,000 - ₹25,000 per month **Job Type**: Full-Time **About the Role** We are looking for an enthusiastic and customer-focused Customer Success Executive(Freshers) to support and strengthen client relationships....

Customer Success Executive

2 weeks ago

Calicut Kerala, India Febno Technologies Full time

We are looking for a motivated and enthusiastic **Business Success Executive** to join our team. This is an entry-level role ideal for freshers who are passionate about customer service and business growth. You will act as a bridge between our clients and internal teams, ensuring customer satisfaction and successful use of our software products.

**Key Responsibilities**:

- Assist in onboarding new clients and helping them understand our software solutions.
- Maintain regular communication with clients to ensure their needs are met.
- Respond to client queries in a timely and professional manner.
- Support the sales and customer support teams with client-related activities.
- Monitor customer engagement and collect feedback for product improvement.
- Maintain accurate records of client interactions and updates in CRM tools.
- Coordinate with technical teams to ensure timely resolution of issues.

**Requirements**:

- Any Bachelor’s degree (BBA, B.Com, BA, BSc, etc.).
- Strong communication and interpersonal skills.
- Eagerness to learn and grow in a customer-facing role.
- Problem-solving attitude and a customer-first mindset.
- Ability to work independently and as part of a team.

Schedule:

- Day shift

Work Location: In person