
Customer Delight Executive
4 days ago
**Job Description - Voice Process**
**Location**: Ghansoli, Navi Mumbai
**Job Role**: Voice Process Executive
**Work Schedule**: 5 days rotational working, 2 days rotational week off
**Salary**: ₹19,000 - ₹33,000 in-hand (based on experience)
**Key Responsibilities**:
- Handle customer queries via calls in a professional manner
- Provide accurate information and resolve customer issues efficiently
- Maintain quality and compliance standards in all interactions
- Document customer interactions and follow up as needed
**Requirements**:
- Excellent communication skills in English
- Prior experience in a voice process is an advantage
- Ability to handle customer concerns with patience and professionalism
- Willingness to work in rotational shifts
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹19,000.00 - ₹33,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Work Location: In person
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