Customer Delight Executive(CRM)

3 days ago


Mumbai, India Looper Development Services Private Limited Full time

What do I need?

**Good communication skills**

Fair analytical skills

Energetic

Operational excellence

Experience up to 2 years Customer Chat Support Specialist

Startup Experience Required

Graduate

What will I be doing?

**Enhance Customer Experience Via Delight Channels**

Respond to customer queries in a timely and accurate way, via chat Identify customer needs and help customers use specific features

Inform customers about new features and functionalities

**Data Maintenance & Reporting**

**Tech Stack & Tools ⚙**

Excel

Freshdesk of Similar Tool

Data Studio or Similar Tool (Slight Knowledge)

**Language ⚙**

Tamil

Telgu

Hindi

English

**Salary**: ₹600,000.00 - ₹1,000,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (required)
- Zendesk: 1 year (preferred)
- CRM: 1 year (required)
- Microsoft Excel: 1 year (required)
- Quality Auditor: 3 years (preferred)

**Language**:

- Hindi (required)
- English (required)
- Tamil (required)

**Speak with the employer**
+91 9520619455



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