Executive - Customer Delight
3 days ago
Job Description :
What do I need ?
Good communication skills
Fair analytical skills
Energetic
Operational excellence
Experience up to 2 years Customer Chat Support Specialist
Startup Experience Required
Graduate
What will I be doing?
Enhance Customer Experience Via Delight Channels
Respond to customer queries in a timely and accurate way, via chat Identify customer needs and help customers use specific features
Inform customers about new features and functionalities
Data Maintenance & Reporting
Tech Stack & Tools :
Excel
Freshdesk of Similar Tool
Data Studio or Similar Tool (Slight Knowledge)
Language :
Tamil
English
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