Executive - Customer Delight

3 days ago


Navi Mumbai, Maharashtra, India Looper Development Services Full time ₹ 40,000 - ₹ 60,000 per year

Job Description :

What do I need ?

  • Good communication skills

  • Fair analytical skills

  • Energetic

  • Operational excellence

  • Experience up to 2 years Customer Chat Support Specialist

  • Startup Experience Required

  • Graduate

What will I be doing?

  • Enhance Customer Experience Via Delight Channels

  • Respond to customer queries in a timely and accurate way, via chat Identify customer needs and help customers use specific features

  • Inform customers about new features and functionalities

  • Data Maintenance & Reporting

Tech Stack & Tools :

  • Excel

  • Freshdesk of Similar Tool

  • Data Studio or Similar Tool (Slight Knowledge)

Language :

  • Tamil

  • English



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