Customer Service

2 days ago

Navi Mumbai, Maharashtra, India Niit Learning Systems Full time ₹ 4,00,000 - ₹ 6,00,000 per year

NIIT is hiring for its MNC Client in healthcare process.

Contact

We are looking for smart professionals with a great attitude to make every single client interaction delightful

Your Impact as a Customer Service Specialist- Healthcare Process

  • Handle inbound customer calls and resolve queries with professionalism
  • Ensure timely and accurate delivery of service
  • Strive for first-call resolution and high customer satisfaction
  • Maintain quality benchmarks like AHT, CSAT, and compliance metrics
  • Properly document all interactions and follow up where needed
  • Identify areas for process improvement and contribute ideas

Required Experience

  • Excellent communication skills
  • Should be flexible to work in night shifts
  • Proficient in computer usage and Basic knowledge on MSOffice

Designation: Customer Service Specialist- Healthcare Process Education:

  • Graduates in B.Com, B.A, BSC (Btech, BCA, BSC IT is not eligible)

We Offer You:

  • Defined career roadmap which offers growth opportunities
  • Performance based incentive program**
  • Investment in talent development and skills enhancement
  • Work life balance with 5 day workweek
  • Collaborative environment with best in class professionals
  • Focus on colleague engagement and

* Insurance benefits

Note : 12th pass students can also apply.

LOCATION: Airoli (Navi Mumbai)

Interested candidates, please apply directly or share your resumes on :

Email:

Contact / Whats app

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