
Customer Support Executive
2 weeks ago
**Key Responsibilities**:
- **Customer Interaction**: Greet customers as they enter the store or service area and provide them with any information they need.
- **Issue Resolution**: Handle customer inquiries, concerns, and complaints effectively and professionally, offering solutions and alternatives when needed.
- **Product Information**: Offer in-depth knowledge about our products and services, assisting customers with product selections, demonstrations, and usage.
- **Customer Feedback**: Collect feedback from customers regarding products, services, or the overall shopping experience to help improve customer satisfaction.
- **Follow-Up**: Contact customers to follow up on issues that require more time to resolve or for customer satisfaction surveys.
- **Team Collaboration**: Work alongside sales and inventory teams to ensure that customers have a seamless and satisfactory experience.
- **Record Keeping**: Maintain accurate customer records and logs of inquiries, feedback, and resolutions in the system.
**Skills and Qualifications**:
Communication
Problem-Solving
Customer-Centric Attitude
Technical Skills
**Preferred Qualifications**:
**Experience**:1+ year
**Education**: High school diploma or equivalent; a degree in business or related field is a plus.
**Languages**:Gujarati, English, Hindi
**Job Types**: Full-time, Permanent
Pay: From ₹20,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
**Experience**:
- total work: 2 years (preferred)
Work Location: In person
**Speak with the employer**
+91 9313533857
-
Customer Support Executive
5 days ago
Prahlad Nagar, Ahmedabad, Gujarat, India Hemens Business Solution Pvt Ltd Full time**Responsibilities**: - Track consignments and update customers. - Coordinate with transporters for timely updates. - Resolve delays, complaints, or delivery issues. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid time off Application Question(s): - Are you comfortable with 4am to 1pm...
-
Customer Support Executive
5 days ago
Prahlad Nagar, Ahmedabad, Gujarat, India Hemens Business Solution Pvt Ltd Full time ₹ 1,80,000 - ₹ 2,40,000 per yearResponsibilities:Track consignments and update customers.Coordinate with transporters for timely updates.Handle customer queries via call, chat, or email.Resolve delays, complaints, or delivery issues.Job Types: Full-time, PermanentPay: ₹15, ₹20,000.00 per monthBenefits:Paid time offApplication Question(s):Are you comfortable with 4am to 1pm...
-
Chat Support Executive
6 days ago
Prahlad Nagar, Ahmedabad, Gujarat, India Eduplex services private limited Full time ₹ 1,40,000 - ₹ 1,80,000 per yearChat Support ExecutiveExperience: Fresher / up to 1 yearLocation: Prahlad Nagar, AhmedabadSalary: ₹14,000 In-hand + Extra Incentives for Weekend SupportIndustry: Software Company (Web & Mobile App Development)About the RoleWe are seeking a Chat Support Executive to join our team. This role is ideal for freshers who have strong communication skills and a...
-
Customer Support Executive
2 weeks ago
Prahlad Nagar, Ahmedabad, Gujarat, India Hemens Business Solution Pvt Ltd Full time**Responsibilities**: - Track consignments and update customers. - Coordinate with transporters for timely updates. - Resolve delays, complaints, or delivery issues. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid time off Schedule: - Fixed shift - Monday to Friday - Morning shift Supplemental...
-
Chat Support Executive
7 days ago
Prahlad Nagar, Ahmedabad, Gujarat, India Eduplex services private limited Full timeChat Support Executive **Experience**: Fresher / up to 1 year **Location**: Prahlad Nagar, Ahmedabad **Salary**: ₹14,000 In-hand + Extra Incentives for Weekend Support **Industry**: Software Company (Web & Mobile App Development) **About the Role** **Key Responsibilities** - Understand customer needs and provide accurate information about products &...
-
Customer Support Executive
1 week ago
Ahmedabad, Gujarat, India SetuBridge Technolabs Full timeSetuBridge is hiring for qualified Customer Support Executive representatives who will offer excellent customer support to end business clients.. Customer Support Executive Responsibilities: - Managing a team of representatives offering customer support. Overseeing the customer service process. Handle customer complaints, provide appropriate solutions and...
-
Customer Support Representative
2 weeks ago
Prahlad Nagar, Ahmedabad, Gujarat, India Hitech Digital Solutions LLP Full time**WE’RE HIRING - CUSTOMER SUPPORT REPRESENTATIVES** **Walk-in Drive at Hitech Digital Solutions** **Open Positions: 20 (across all levels)** **What we are looking for**: - Excellent communication skills - Strong internet and web research skills - Ability to comprehend interpret and process complex documents - Experience working on BPM projects and with...
-
Customer Support Executive
2 days ago
Ahmedabad, Gujarat, India Flexbinzone Full timeJob Title: Customer Support Executive Location: Ahmedabad, Gujarat Educational Qualification: Graduate in any stream Experience: 6 months to 2 years in BPO Role: Customer Support Executive **Salary**: up to 3.60 LPA + Incentive **Job Description**: As a Customer Support Executive, you will be responsible for handling inquiries and providing support to...
-
Female Customer Support Executive
2 days ago
Ahmedabad, Gujarat, India Soft Forum Solutation Full time**Customer Support Executive Job Description Template** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be...
-
Customer Support Executive
3 days ago
Ahmedabad, Gujarat, India TringMe Full timeCustomer support executive will be taking care of the online support system of TringMe. He or She will be responsible for successfully resolving the issues of customers if any, managing the online reputation of TringMe and ultimately aim to achieve customer satisfaction. He or she will also be tasked with providing support to other...