Guest Relation Officer

3 days ago


Mumbai Maharashtra, India Assignedge Network Pvt Ltd Full time

**Job Title: Guest Relation Officer (GRO)**

**Location**: Lower Parel, Mumbai
**Salary**: ₹45,000 - ₹50,000 per month
**Education**: Bachelor’s Degree
**Experience**: NA (Not Applicable)
**Gender**: Both

The Guest Relation Officer (GRO) is responsible for ensuring excellent customer service and maintaining a welcoming atmosphere for clients, guests, and visitors.

**Key Responsibilities**:

- Greet and welcome guests in a professional and courteous manner.
- Assist guests with inquiries, reservations, and requests.
- Handle customer complaints and ensure customer satisfaction.
- Maintain guest records and update databases.
- Coordinate with different departments to ensure seamless guest services.
- Provide information about facilities, services, and offers.
- Manage check-ins and check-outs efficiently.
- Ensure a high standard of hospitality and professionalism.

**Skills & Requirements**:

- Excellent communication and interpersonal skills.
- Pleasant personality with a customer-centric approach.
- Proficiency in English and local languages.
- Strong problem-solving and multitasking abilities.
- Basic knowledge of hospitality management or front office operations is preferred.
- Experience in a customer-facing role is an advantage.

Pay: ₹45,000.00 - ₹50,000.00 per month

Schedule:

- Day shift
- Morning shift

Work Location: In person


  • Guest Relations

    2 weeks ago


    Mumbai, Maharashtra, India Paradigm Consultancies Full time

    WE ARE HIRING Job designation: - Guest Relations /BD Job location: - Andheri, Mumbai **Salary**: - 20,000- 30,000 per month **Experience**: - Total experience: - 7 years of experience in guest relations. - Minimum experience: - 5-6 years of relevant experience in guest relations or a similar role. Education: - Bachelor's degree in Hospitality...


  • Mumbai, Maharashtra, India Dr. L H Hiranandani Hospital Full time

    **Guest Relation Officer** - **Supervised by**: AVP- Clinical Administration - **Qualifications**:Graduation with Excellent Communication Skills Pay: ₹25,000.00 - ₹40,000.00 per month **Benefits**: - Health insurance Schedule: - Rotational shift Supplemental Pay: - Yearly bonus Work Location: In person


  • Mumbai, Maharashtra, India GCS Consulting Services Full time

    **Role Overview**:We are looking for a warm and professional Guest Relations Executive to ensure an exceptional experience for our guests. This role involves greeting guests, managing inquiries, and providing excellent service to meet their needs and expectations. **Key Responsibilities**: - Welcome and greet guests upon arrival with a friendly and...


  • Mumbai, Maharashtra, India Mirah Hospitality Full time

    **Job Title: Guest Relations Executive (GRE)** **Location**: Goregoan Nesco **Department**: Front Office / Guest Services **Experience**: 1-3 years preferred in hospitality or customer service **Job Summary**: We are looking for a well-spoken, courteous, and presentable Guest Relations Executive to join our hospitality team. The GRE will be the face of our...


  • Mumbai, Maharashtra, India Morpheus Human Consulting Full time

    Reference Code: - 480-87 - Job Title: **Guest Relation Executive - Real Estate - Mumbai** - Category: - Real Estate - Job Description: - Job Title: Guest Relation Executive - Real Estate - Mumbai - Job Responsibilities: - 1. Maintain cordial relations with customers. - 2.regular after sales follow up and handle customer grievances, complaints and...


  • Borivali, Mumbai, Maharashtra, India The Byke Hospitality Ltd. Full time

    **GRE DUTIES AND RESPONSIBILITIES**: - Key Responsibilities: - 1. Guest Welcome and Check-in: Welcome guests upon arrival, ensure a smooth check-in process, and provide personalized service. - 2. Guest Relations: Build rapport with guests, understand their needs, and provide tailored solutions to exceed their expectations. - 3. Guest Complaints: Handle...


  • Chembur, Mumbai, Maharashtra, India Ukiyo Stays Full time

    **Position - Guest Relations Executive** **About the Company**: Ukiyo Stays is an online travel company with a team of travel experts specializing in the vacation rental industry. We are experts at curating/handpicking the most suitable and beautiful holiday homes and providing you with a myriad of experiences to remember. With 10,000+ satisfied guests, we...


  • Mumbai, Maharashtra, India K Sera Sera Box Office Pvt Ltd Full time

    Prior experience as a Guest Relations Officer Familiarity with hospitality industry standards customer-oriented and professional attitude An outgoing personality Outstanding communication abilities Looking for immediate joiners **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: - Day shift **Experience**: -...


  • Mumbai, Maharashtra, India BIID Full time

    **Position**: Guest Relations Executive **Location**: Bandra **Employment Type**: [Full-time] **Experience: 2-4 years** **Job Summary**: We are seeking a professional and personable **Guest Relations Executive** to join our team. As the first point of contact for our guests, you will be responsible for ensuring exceptional customer experiences, addressing...


  • Mumbai, Maharashtra, India Coffee By Di Bella Full time

    **Dear Hoteliers,** **Coffee By Di Bella is now hiring for the role of GUEST RELATIONS EXECUTIVE for Mumbai Western Line Location.** **Role Description** This is a full-time role for a Guest Relations Executive. The Guest Relations Executive will be responsible for **guest relations, guest grievances, guest feedback, customer service, sales, and...