Customer Relationship Executive
3 days ago
Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.
- Resolving customer complaints quickly and efficiently.
- Supervise day to day operation in the customer service department.
- Respond to customer service issues in timely manner.
- Create customer effective policies, procedures and standards.
- Develop customer satisfaction goal and coordinate with team.
- Maintain customer data and accurate reports and documents.
**Requirements & Qualifications**:
- **Bachelor's Degree is required.**:
- **Excellent Communication Skills is required.**:
- **MS Excel, Mail Drafting are required.**
**Salary**: ₹15,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 3 years (preferred)
- Customer Relationship Executive: 2 years (preferred)
**Language**:
- English (preferred)
Work Location: In person
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