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Customer Relationship Executive

3 weeks ago

Raipur, India Career Brain Consultancy Full time

**Job description**
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.
- Resolving customer complaints quickly and efficiently.
- Supervise day to day operation in the customer service department.
- Respond to customer service issues in timely manner.
- Create customer effective policies, procedures and standards.
- Develop customer satisfaction goal and coordinate with team.
- Maintain customer data and accurate reports and documents.

**Salary**: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
- Customer relationship management: 1 year (preferred)

**Speak with the employer**
+91 6265495636