Customer Relationship Executive

17 hours ago


Raipur Chhattisgarh, India Ambience Infra Full time

**Role Summary**:
As a **Customer Relationship Executive (CRE)**, you will be the first point of contact for prospective clients, handling inquiries, follow-ups, site visit coordination, and ensuring a smooth customer experience throughout the sales cycle.

**Key Responsibilities**:

- Handle inbound and outbound calls, WhatsApp messages, and walk-in inquiries professionally.
- Explain project details, features, pricing, and benefits clearly to potential buyers.
- Coordinate and schedule site visits, and follow up on leads generated through campaigns.
- Maintain an updated lead tracker and CRM database with client interactions and status.
- Build rapport with clients and assist in resolving any queries before and after booking.
- Support the Sales Manager in achieving monthly and quarterly booking targets.
- Ensure timely communication and excellent client service to enhance customer satisfaction.

**Skills Required**:

- Excellent verbal and written communication (Hindi & English essential).
- Presentable, polite, and customer-centric attitude.
- Basic understanding of real estate sales cycle and local geography (Raipur).
- Ability to multitask and use CRM, Excel, and WhatsApp Business effectively.

Pay: ₹16,000.00 - ₹21,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 7509903333



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