Inbound Process Executive

3 days ago

Karapakkam Chennai Tamil Nadu, India LogFix SCM Solutions Pvt Ltd Full time

**Inbound Process Executive Reporting: Team Leader
- Inbound Sharing the JD for Inbound process**:
Job Role: - Answer inbound calls and assist customers with their Queries/Request/Complains. -
- Raise Request & Complaints on behalf of the customer in the CRM tool.

Generate leads and educate customers about new products & their benefits. Maintain and adhere to compliance guidelines Capture problem indicators, highlight and suggest improvement Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy - used
- Maintain adequate knowledge levels on products, processes and systems Ensure sales target are met Skills Required:

- Excellent verbal communication skills o Ability to comprehend, capture as well as interpret basic customer information
- Strong customer service focus
- Knowledge of Banking / Credit cards preferred

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹19,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

Shift availability:

- Night Shift (required)
- Day Shift (required)

Work Location: In person

**Speak with the employer**
+91 6382262063

  • Hindi Inbound Process Executive

    5 days ago

    Karapakkam, Chennai, Tamil Nadu, India LogFix SCM Solutions Pvt Ltd Full time

    Job Role: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain and adhere to compliance guidelines - Capture problem indicators, highlight and suggest improvement -...

  • Hindi Inbound Process Executive

    1 week ago

    Karapakkam, Chennai, Tamil Nadu, India LogFix SCM Solutions Pvt Ltd Full time

    Job Role: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain and adhere to compliance guidelines - Capture problem indicators, highlight and suggest improvement -...

  • Hindi Inbound Process Executive

    1 week ago

    Karapakkam, Chennai, Tamil Nadu, India LogFix SCM Solutions Pvt Ltd Full time

    Job Role: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain and adhere to compliance guidelines - Capture problem indicators, highlight and suggest improvement -...

  • Hindi Inbound Process Executive

    3 days ago

    Karapakkam, Chennai, Tamil Nadu, India LogFix SCM Solutions Pvt Ltd Full time

    Job Role: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain and adhere to compliance guidelines - Capture problem indicators, highlight and suggest improvement -...

  • Hindi Inbound Process Executive

    19 hours ago

    Karapakkam, Chennai, Tamil Nadu, India LogFix SCM Solutions Pvt Ltd Full time

    Job Role: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain and adhere to compliance guidelines - Capture problem indicators, highlight and suggest improvement -...

  • Inbound Customer Service Representative

    2 weeks ago

    Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full time

    We are looking for Inbound Voice Process **Job Role**: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain and adhere to compliance guidelines - Capture problem...

  • Inbound Process Tamil

    2 weeks ago

    Mambakkam, Chennai, Tamil Nadu, India Unidos Technology Full time

    Job Description: We are looking for enthusiastic Customer Support Executives to handle inbound voice calls from customers, resolving queries and providing excellent service. Key Responsibilities: Answer inbound customer calls promptly and professionally. Resolve customer queries, complaints, and requests effectively. Maintain accurate call records and...

  • Inbound Customer Service Advisor

    5 days ago

    Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full time

    we are looking for inbound voice process Languages Required: English + Hindi (compulsory) **Job Role & Responsibilities**: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. -...

  • Inbound Customer Service Representative

    4 days ago

    Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full time ₹ 3,60,000 - ₹ 14,40,000 per year

    Dear Candidate,We are looking for Inbound Voice Process (HINDI)Job Role:· Answer inbound calls and assist customers with their Queries/Request/Complains.· Raise Request & Complaints on behalf of the customer in the CRM tool.· Generate leads and educate customers about new products & their benefits.· Maintain and adhere to compliance guidelines· Capture...

  • Inbound Customer Service Representative

    1 week ago

    Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full time

    We are looking for Inbound Voice Process **(HINDI)** **Job Role**: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain and adhere to compliance guidelines - Capture...