Inbound Customer Service Representative
1 day ago
we are looking for inbound voice process
**Job Role & Responsibilities**:
- Answer inbound calls and assist customers with their Queries/Request/Complains.
- Raise Request & Complaints on behalf of the customer in the CRM tool.
- Generate leads and educate customers about new products & their benefits.
- Maintain and adhere to compliance guidelines
- Capture problem indicators, highlight and suggest improvement
- Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
- Maintain adequate knowledge levels on products, processes and systems used
- Ensure sales target are met
- Skills Required:
- Excellent verbal communication skills
- Ability to comprehend, capture as well as interpret basic customer information
- Strong customer service focus
- Knowledge of Banking / Credit cards preferred
Work Timings: Shifts (Starting 6.30 am), Open to work in shifts / rotational offs (For Female shift window will be 8:00 am to 8:00 pm)
Languages Required: English + Hindi (compulsory).
Education: Graduates (Any stream)
**Job Types**: Full-time, Permanent, Fresher
Pay: Up to ₹25,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
-
Inbound Customer Service Representative
5 days ago
Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full time ₹ 3,60,000 - ₹ 14,40,000 per yearDear Candidate,We are looking for Inbound Voice Process (HINDI)Job Role:· Answer inbound calls and assist customers with their Queries/Request/Complains.· Raise Request & Complaints on behalf of the customer in the CRM tool.· Generate leads and educate customers about new products & their benefits.· Maintain and adhere to compliance guidelines· Capture...
-
Inbound Customer Service Representative
2 weeks ago
Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full time**DEAR CANDIDATE,** One of a leading private bank is looking for a customer executive for their day to day operations. **English and Hindi -Must** Qualification - Any degree Experience - fresher / 1-4 yrs exp Location - **karapakkam, OMR, Chennai** - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request &...
-
Customer Service Representative
3 days ago
Velachery, Chennai, Tamil Nadu, India Bifold Dynamix Full time**Job Title**: Customer Service Representative (Malayalam/Hindi/Telugu/Kannada) **Location**: Chennai, Velachery **Salary Range**: Rs. 13,600 to Rs. 22,000 plus incentives **Requirements**: - Proficiency in spoken Malayalam/ Hindi/ Telugu/ Kannada with English - Excellent communication and interpersonal skills - Ability to handle customer inquiries and...
-
Customer Service Representative
3 days ago
Poonamallee, Chennai, Tamil Nadu, India Aksent Corporate Solution Full time**Join the Team at Aksent Corporate Solutions!** Are you a confident, motivated individual with **good communication skills** and a desire to grow in the **sales and customer service field**? **Aksent Corporate Solutions** is hiring **Customer Service Representatives** to help us drive success through meaningful client interactions and effective internal...
-
Inbound Process Executive
3 days ago
Karapakkam, Chennai, Tamil Nadu, India LogFix SCM Solutions Pvt Ltd Full time**Inbound Process Executive Reporting: Team Leader**: - Inbound Sharing the JD for Inbound process: Job Role: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain and...
-
Inbound Process Executive
2 weeks ago
Karapakkam, Chennai, Tamil Nadu, India LogFix SCM Solutions Pvt Ltd Full timeInbound Process Executive Reporting: Team Leader - Inbound Sharing the JD for Inbound process: Job Role: - Answer inbound calls and assist customers with their Queries/Request/Complains. - - Raise Request & Complaints on behalf of the customer in the CRM tool. Generate leads and educate customers about new products & their benefits. Maintain and adhere to...
-
Inbound Process Executive
1 day ago
Karapakkam, Chennai, Tamil Nadu, India LogFix SCM Solutions Pvt Ltd Full timeInbound Process Executive Reporting: Team Leader - Inbound Sharing the JD for Inbound process: Job Role: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain and adhere...
-
Inbound Voice Process Executive
2 weeks ago
Karapakkam, Chennai, Tamil Nadu, India LogFix SCM Solutions Pvt Ltd Full time**Inbound Process Executive Reporting: Team Leader - Inbound Sharing the JD for Inbound process**: Job Role: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain and adhere...
-
Customer Service Representative
5 days ago
Chennai, Tamil Nadu, India Eureka Outsourcing Solutions Pvt Ltd Full timeCustomer Support Executive Responsibilities: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Planning the training and standardization of service delivery. - Monitoring the work of individual representatives and of the team. - Conducting...
-
Inbound Sales Executive
2 weeks ago
Mylapore, Chennai, Tamil Nadu, India CADDCENTRE TRAINING SERVICE PVT LTD Full time**Job Title**: Inbound Sales Executive **Department**: Sales **Reports to**: Manager **Job Summary**: The Inbound Sales Executive is responsible for responding to incoming customer inquiries, understanding customer needs, and providing appropriate solutions through the sale of products or services. This role involves nurturing leads, building customer...