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Customer Service Representative

2 weeks ago

Velachery Chennai Tamil Nadu, India Bifold Dynamix Full time

**Job Title**: Customer Service Representative (Malayalam/Hindi/Telugu/Kannada)

**Location**: Chennai, Velachery

**Salary Range**: Rs. 13,600 to Rs. 22,000 plus incentives

**Requirements**:

- Proficiency in spoken Malayalam/ Hindi/ Telugu/ Kannada with English
- Excellent communication and interpersonal skills
- Ability to handle customer inquiries and issues with professionalism and empathy
- Strong problem-solving skills
- Basic computer skills
- Prior experience in customer service is preferred but not required for freshers

**Responsibilities**:

- Handle inbound customer calls in a timely manner
- Provide accurate information and assistance to customers regarding products or services
- Resolve customer complaints and concerns efficiently and effectively
- Maintain a positive and professional attitude at all times
- Collaborate with other team members to ensure customer satisfaction
- Document customer interactions and transactions accurately

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹13,600.00 - ₹22,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Velachery, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Call center: 1 year (preferred)

**Language**:

- Hindi (preferred)
- Malayalam (preferred)
- Kannada (preferred)
- Telugu (preferred)

Work Location: In person

**Speak with the employer**
+91 8247248042