Customer Service Representative
5 hours ago
✨ Looking for Your Next Career Move? Join HCL’s Email Back Office Team Senior Customer Service Representative – Email Back Office Location: Chennai (WFH / Hybrid) Shift: Night Shift (Saturday to Friday, 5 working days, 2 weekly offs including Saturday & Sunday) Education: Graduate / Postgraduate ✅ Apply Now Send your resume to: About the Role HCL is hiring Senior Customer Service Representatives for our Email Back Office team. This role is ideal for professionals with strong analytical and communication skills who can deliver exceptional customer experiences in a fast-paced environment. Key Responsibilities Review and analyze customer issues using internal tools and templates. Respond to customer queries via email with clear, accurate, and professional communication. Document issues, update customer records, and categorize cases appropriately. Handle store-based, employee-based, and digital coupon-related concerns. Ensure timely follow-up and resolution to maintain a positive customer experience. Learn and adapt quickly to new processes and methods of resolution. Required Skills & Qualifications Minimum 1 year of work experience , preferably in a USA-based environment . Strong English written and verbal communication skills . Excellent analytical and problem-solving abilities . Attention to detail and ability to work independently. Why Join HCL? Opportunity to work with a global leader in IT services. Flexible work mode: Work From Home / Hybrid . Growth-oriented environment with continuous learning.
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Customer Service Representative
5 days ago
Chennai, Tamil Nadu, India Fenlyon Full time ₹ 4,00,000 - ₹ 6,00,000 per yearRole DescriptionThis is a full-time on-site role for a Customer Service Representative, located in Chennai. The Customer Service Representative will be responsible for managing customer interactions, ensuring customer satisfaction, and addressing inquiries or issues. The role includes delivering exceptional customer experiences, resolving concerns, and...
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Customer Service Representative
2 weeks ago
Chennai, India backtoroots Full timeJob brief We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers....
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Customer Service Representative
4 hours ago
Chennai, India HCLTech Full timeLooking for Your Next Career Move? Join HCL's Email Back Office Team!Senior Customer Service Representative – Email Back OfficeLocation: Chennai (WFH / Hybrid)Shift: Night Shift (Saturday to Friday, 5 working days, 2 weekly offs including Saturday & Sunday)Education: Graduate / PostgraduateApply NowSend your resume to: About the RoleHCL is hiring Senior...
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Customer Service Representative
7 hours ago
Chennai, India HCLTech Full time✨ Looking for Your Next Career Move? Join HCL’s Email Back Office Team! Senior Customer Service Representative – Email Back Office 📍 Location: Chennai (WFH / Hybrid) 🕒 Shift: Night Shift (Saturday to Friday, 5 working days, 2 weekly offs including Saturday & Sunday) 🎓 Education: Graduate / Postgraduate ✅ Apply Now 📧 Send your resume to:...
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Customer Service Representative
1 day ago
Chennai, India HCLTech Full time✨ Looking for Your Next Career Move? Join HCL’s Email Back Office Team!Senior Customer Service Representative – Email Back OfficeLocation: Chennai (WFH / Hybrid)Shift: Night Shift (Saturday to Friday, 5 working days, 2 weekly offs including Saturday & Sunday)Education: Graduate / Postgraduate✅ Apply NowSend your resume to: the RoleHCL is...
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Customer Service Representative
13 hours ago
Chennai, India HCLTech Full time✨ Looking for Your Next Career Move? Join HCL’s Email Back Office Team! Senior Customer Service Representative – Email Back Office📍 Location: Chennai (WFH / Hybrid) 🕒 Shift: Night Shift (Saturday to Friday, 5 working days, 2 weekly offs including Saturday & Sunday) 🎓 Education: Graduate / Postgraduate✅ Apply Now 📧 Send your resume to:...
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Customer Service Representative
3 days ago
Chennai, India Work Benches Technologies Full time**Position - Customer Service representative** **Location - ** Perungudi, Chennai **Responsibilities**: - Skillfully manage customer calls, showcasing effective interpersonal abilities. - Provide timely and empathetic resolutions to customer concerns, ensuring satisfaction. - Collect and assess feedback to drive enhancements in our product and service...
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Customer Service Representative
2 weeks ago
Chennai G.P.O, Chennai, Tamil Nadu, India MEDLEARN VISION HEALTH CARE SOLUTIONS PVT LTD Full timeA Customer Service Representative (CSR) serves as the primary point of contact for customers, helping to resolve queries, handle complaints, process orders, and provide accurate information about products or services. Core Responsibilities - Process orders, modifications, returns, and account updates efficiently. - Troubleshoot and resolve problems, or...
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Customer Service Representative
3 days ago
Chennai, India D'Soul Development Services LLP Full time**Location**: Kottivakkam, Chennai - **Work from Office**_ **Role**:Customer Service Representative/Executive **Industry Type**: Beauty/Personal Care **Department**: Customer Success, Service & Operations **Employment Type**: Full Time, Permanent **Job description** - Respond to customer inquiries, reviews, and questions on social media platforms such as...
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Customer Service Representative
1 week ago
Perungudi, Chennai, Tamil Nadu, India TECH SOFTCLOUD IT SOLUTIONS PRIVATE LIMITED Full timeCall Centre Representative HIRING REQUIREMENTS Graduated high school, but a bachelor's degree in commerce or related fields is preferred. Prior experience with customer service/telesales and call centers in relevant job roles with at least 3 years experience. Good knowledge of CRM practices and systems. Customer-oriented attitude with...
