Inbound Customer Service Representative
13 hours ago
**DEAR CANDIDATE,**
One of a leading private bank is looking for a customer executive for their day to day operations.
**English and Hindi -Must**
Qualification - Any degree
Experience - fresher / 1-4 yrs exp
Location - **karapakkam, OMR, Chennai**
- Answer inbound calls and assist customers with their Queries/Request/Complains.
- Raise Request & Complaints on behalf of the customer in the CRM tool.
- Generate leads and educate customers about new products & their benefits.
- Maintain and adhere to compliance guidelines
- Capture problem indicators, highlight and suggest improvement
- Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
- Maintain adequate knowledge levels on products, processes and systems used
- Ensure sales target are met
**Skills Required**:
- Excellent verbal communication skills
- Ability to comprehend, capture as well as interpret basic customer information
- Strong customer service focus
- Knowledge of Banking / Credit cards preferred
**Work Timings**: Shifts (Starting 6.30 am), Open to work in shifts / rotational offs (For Female shift window will be 8:00 am to 8:00 pm)
**Languages Required**:English + Hindi (compulsory).**
**Job Types**: Full-time, Permanent, Fresher
Pay: Up to ₹25,000.00 per month
**Benefits**:
- Leave encashment
- Provident Fund
Application Question(s):
- Do you know hindi and english fluently
**Education**:
- Bachelor's (required)
Work Location: In person
-
Customer Service Representative
4 days ago
Perungudi, Chennai, Tamil Nadu, India Ghost Research Solutions Full time**Job Title**:Customer Service Representative **Responsibilities**: - Lead generation - Resolving the issues of the customer - Handling inbound and outbound calls **Requirements**: - Minimum qualification - 12th pass - Basic computer knowledge **Experienced and Freshers are welcomed!** **Job Types**: Full-time, Regular / Permanent **Salary**:...
-
Customer Service Representative
2 weeks ago
Perungudi, Chennai, Tamil Nadu, India TECH SOFTCLOUD IT SOLUTIONS PRIVATE LIMITED Full timeCall Centre Representative HIRING REQUIREMENTS Graduated high school, but a bachelor's degree in commerce or related fields is preferred. Prior experience with customer service/telesales and call centers in relevant job roles with at least 3 years experience. Good knowledge of CRM practices and systems. Customer-oriented attitude with...
-
Inbound Sales Representative
4 days ago
Chennai, Tamil Nadu, India Finotive solutions Full time**Designation**:Inbound Sales Representative **Function**:Sales **Work Location**:Chennai **Reporting to**:Sales Manager **Goals & Deliverables**: - **Lead Conversion**:Effectively convert inbound leads into customers by understanding their needs and presenting suitable solutions. - **Customer Relationship Management**:Build and maintain strong...
-
Inbound Process Executive
6 days ago
Karapakkam, Chennai, Tamil Nadu, India LogFix SCM Solutions Pvt Ltd Full timeInbound Process Executive Reporting: Team Leader - Inbound Sharing the JD for Inbound process: Job Role: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain and adhere to...
-
Inbound Process Executive
2 weeks ago
Karapakkam, Chennai, Tamil Nadu, India LogFix SCM Solutions Pvt Ltd Full time**Inbound Process Executive Reporting: Team Leader - Inbound Sharing the JD for Inbound process**: Job Role: - Answer inbound calls and assist customers with their Queries/Request/Complains. - - Raise Request & Complaints on behalf of the customer in the CRM tool. Generate leads and educate customers about new products & their benefits. Maintain and adhere...
-
Inbound Process Executive
13 hours ago
Karapakkam, Chennai, Tamil Nadu, India LogFix SCM Solutions Pvt Ltd Full timeInbound Process Executive Reporting: Team Leader - Inbound Sharing the JD for Inbound process: Job Role: - Answer inbound calls and assist customers with their Queries/Request/Complains. - - Raise Request & Complaints on behalf of the customer in the CRM tool. Generate leads and educate customers about new products & their benefits. Maintain and adhere to...
-
Inbound Voice Process Executive
13 hours ago
Karapakkam, Chennai, Tamil Nadu, India LogFix SCM Solutions Pvt Ltd Full time**Inbound Process Executive Reporting: Team Leader - Inbound Sharing the JD for Inbound process**: Job Role: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain and adhere...
-
Hindi Customer Service
2 weeks ago
Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full time ₹ 42,00,000 - ₹ 60,00,000 per yearDear candidatewe are looking for inbound voice process (Hindi) is Must.Job Role & Responsibilities:· Answer inbound calls and assist customers with their Queries/Request/Complains.· Raise Request & Complaints on behalf of the customer in the CRM tool.· Generate leads and educate customers about new products & their benefits.· Maintain and adhere to...
-
Customer Care Representative
1 week ago
Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full time**DEAR CANDIDATE,** one of a leading private bank is looking for a banking executive for their day to day operations. **Hindi -Must** Qualification - Any degree Experience - fresher / 1-4 yrs exp Location - karapakkam, OMR, Chennai - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of...
-
Customer Service Representative
1 week ago
Karapakkam, Chennai, Tamil Nadu, India Caprics Learning Lab Full time**Responsibilities** - Understand customer needs and develop plans to address them - Resolve customer complaints quickly and effectively - Forward upselling and cross-selling opportunities for the sales team - Aim to preserve customers and renew contracts - Escalation management - Approach potential customers to establish relationships - Gain solid knowledge...