Customer Care Representative

1 week ago


Karapakkam Chennai Tamil Nadu, India Unidos Technology Full time

**DEAR CANDIDATE,**

one of a leading private bank is looking for a banking executive for their day to day operations.

**Hindi -Must**

Qualification - Any degree

Experience - fresher / 1-4 yrs exp

Location - karapakkam, OMR, Chennai
- Answer inbound calls and assist customers with their Queries/Request/Complains.
- Raise Request & Complaints on behalf of the customer in the CRM tool.
- Generate leads and educate customers about new products & their benefits.
- Maintain and adhere to compliance guidelines
- Capture problem indicators, highlight and suggest improvement
- Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
- Maintain adequate knowledge levels on products, processes and systems used
- Ensure sales target are met

**Skills Required**:

- Excellent verbal communication skills
- Ability to comprehend, capture as well as interpret basic customer information
- Strong customer service focus
- Knowledge of Banking / Credit cards preferred

**Work Timings**: Shifts (Starting 6.30 am), Open to work in shifts / rotational offs (For Female shift window will be 8:00 am to 8:00 pm)

**Languages Required**:English + Hindi (compulsory).**

**Job Types**: Full-time, Permanent, Fresher

Pay: Up to ₹25,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Application Question(s):

- Do you know hindi and english

**Education**:

- Bachelor's (required)

Work Location: In person



  • Chennai, Tamil Nadu, India Glory Power Solutions Pvt Ltd Full time

    **We are Hiring!!!** **Designation**: Customer Care Representative **Process**: Voice process **Role**: Program Co-ordinator or Lead Generator **Industry Type**: Customer care / Call Centre / ITES **Location**: Mount Road, Chennai **Salary**: INR 1,50,000 - 2,50,000 P.A + Incentives and increment based on consistent performance **Languages**: Tamil,...


  • Chennai, Tamil Nadu, India AACSYS ENGINEERS Full time

    We want customer care for client relationship management purpose. Minimum experience of relevant filed (Air Conditioner) customer interaction with good English fluency AMC (Annual Contract Maintenance) follow up, Commissioning documentation maintain, computer knowledge and E-mail handling. **Salary**: Will negotiable based on experience.. **Job...


  • Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full time ₹ 3,20,000 - ₹ 4,80,000 per year

    Job Role:· Answer inbound calls and assist customers with their Queries/Request/Complains.· Raise Request & Complaints on behalf of the customer in the CRM tool.· Generate leads and educate customers about new products & their benefits.· Maintain and adhere to compliance guidelines· Capture problem indicators, highlight and suggest improvement·...


  • Mogappair West, Chennai, Tamil Nadu, India netronix software pvt ltd Full time

    Customer care executives are experts in customer service, providing high-stakes customer service in large organizations and managing teams of customer care representatives. - Any industry that involves business-to-customer sales employs customer care executives. **Job Types**: Full-time, Permanent, Fresher Pay: ₹8,086.00 - ₹26,083.77 per...


  • Chennai, Tamil Nadu, India All Care Therapies Full time

    **Company Description** All Care Therapies is a rapidly growing IT and Medical back office Management Company. We provide superior consulting and management services for the healthcare industry. All Care Therapies brings a fresh and innovative approach to back office healthcare management. We are looking for dynamic and enthusiastic HR Executive with...

  • Staff Nurses

    4 days ago


    Sholinganallur, Chennai, Tamil Nadu, India LATHA HOME HEALTH CARE Full time

    Staff nurses Basic Elderly care Critical care Post operative care Dementia parkinson care Stroke care Psychiatric care Baby care Palliative care Catheter ,Ryles Tube, tracheostomy,Colostomy, stoma care IV and IM injection Wound Dressing Vital Monitoring ACLS and BLS Patient Documentation Emergency Response Effective communication and...


  • Chennai, India Rocket Software Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The Associate Customer Care Representative is the first face to customers contacting Rocket with support, product, sales, services or general questions. Ability to listen to understand the needs of the customer so the call or issue can be routed to the...


  • Chennai, Tamil Nadu, India Rocket Software Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: Essential Duties & Responsibilities: Independently process customer requests accurately and promptly, and escalate as appropriate.- Ensure data accuracy and integrity by following established guidelines.- Collaborate inter-departmentally to promote...

  • Customer Care

    12 hours ago


    Chennai, Tamil Nadu, India Neurealm (Formerly GS Lab | GAVS) Full time

    Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....


  • Coimbatore, Tamil Nadu, India Teleperformance Full time

    Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...