Inbound Hindi Voice Process

5 days ago

Karapakkam Chennai Tamil Nadu, India Unidos Technology Full time

DEAR CANDIDATE,

one of a leading private bank is looking for a banking executive for their day to day operations.

Hindi -Must

Qualification - Any degree

Experience - fresher / 1-4 yrs exp

Location - karapakkam, OMR, Chennai
- Answer inbound calls and assist customers with their Queries/Request/Complains.
- Raise Request & Complaints on behalf of the customer in the CRM tool.
- Generate leads and educate customers about new products & their benefits.
- Maintain and adhere to compliance guidelines
- Capture problem indicators, highlight and suggest improvement
- Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
- Maintain adequate knowledge levels on products, processes and systems used
- Ensure sales target are met

**Skills Required**:

- Excellent verbal communication skills
- Ability to comprehend, capture as well as interpret basic customer information
- Strong customer service focus
- Knowledge of Banking / Credit cards preferred

**Work Timings**: Shifts (Starting 6.30 am), Open to work in shifts / rotational offs (For Female shift window will be 8:00 am to 8:00 pm)

**Languages Required**: English + Hindi (compulsory).

**Job Types**: Full-time, Permanent, Fresher

Pay: Up to ₹25,000.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Day shift

Application Question(s):

- Do you know hindi and english

**Education**:

- Bachelor's (required)

Work Location: In person

  • Voice Process

    1 week ago

    Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full time

    we are looking for inbound voice process **(Hindi)**is Must. **Job Role & Responsibilities**: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain and adhere to...

  • Hindi inbound Process

    5 days ago

    Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full time ₹ 3,00,000 - ₹ 3,50,000 per year

    Dear Candidate,Job description:Dear Candidate,We are looking for BPO candidate for Banking sector, Location karapakkam,Answer inbound calls and assist customers with their Queries/Request/Complains.· Raise Request & Complaints on behalf of the customer in the CRM tool.· Generate leads and educate customers about new products & their benefits.· Maintain...

  • Voice Process for Freshers

    1 week ago

    Chennai, India Tamil Voice Process Full time

    Opening for VOICE PROCESS (Outbound /Inbound) JOB LOCATION: Chennai REGIONAL LANGUAGES: TAMIL WALK-IN TIME: 9.30:AM LOCATION: habibullah road, T.nagar, chennai-600 034. **Job Description**: *Excellent Bonus and incentives based on performance EXPERIENCE: 0- 3+ years DAY SHIFT: 9:00 AM - 5.00 PM Holidays: 4 Sunday fixed holiday WhatsApp : 8015750819...

  • Hindi Voice Process

    3 days ago

    Chennai, Tamil Nadu, India Fluency in Hindi Full time ₹ 1,20,000 - ₹ 1,60,000 per year

    Job SummaryShould be Fluent in Hindi.Fresher's / One Year Experienced can apply.Any Graduate or Non- GraduateEducation is not a constraint.Candidates With Arrears can also applyThe profile is an Sales process. Hence the candidate must be open to working on TargetsImmediate Joinees.Ø The process involves calling warm leads who applied through online for...

  • Hindi Voice Process

    6 days ago

    Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full time

    DEAR CANDIDATE, one of a leading private bank is looking for a banking executive for their day to day operations. Hindi -Must Qualification - Any degree Experience - fresher / 1-4 yrs exp Location - karapakkam, OMR, Chennai - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the...

  • Hindi Voice Process

    2 weeks ago

    Karapakkam, Chennai, Tamil Nadu, India Oxilum Technologies Full time

    **Job description** Please find the below job description.. **Job Title : Customer Support(Hindi Voice Process)** **Qualification** Any Graduate **Requirements**: - Fresher or Experienced - Excellent communication skill in English + **Hindi **mandatory - Research customer problems and deliver solutions - Deliver an experience to every customer, meeting...

  • Voice Process

    2 weeks ago

    Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Dear candidatewe are looking for inbound voice process (Hindi) is Must.Job Role & Responsibilities:· Answer inbound calls and assist customers with their Queries/Request/Complains.· Raise Request & Complaints on behalf of the customer in the CRM tool.· Generate leads and educate customers about new products & their benefits.· Maintain and adhere to...

  • Hindi Inbound Process Executive

    2 weeks ago

    Karapakkam, Chennai, Tamil Nadu, India LogFix SCM Solutions Pvt Ltd Full time

    Job Role: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain and adhere to compliance guidelines - Capture problem indicators, highlight and suggest improvement -...

  • Hindi Inbound Process Executive

    5 days ago

    Karapakkam, Chennai, Tamil Nadu, India LogFix SCM Solutions Pvt Ltd Full time

    Job Role: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain and adhere to compliance guidelines - Capture problem indicators, highlight and suggest improvement -...

  • Telecom Voice Process

    6 days ago

    Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full time

    Sharing the JD for Inbound process: Job Role: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain and adhere to compliance guidelines - Capture problem indicators,...