Hindi inbound Process
5 days ago
Dear Candidate,
Job description:
Dear Candidate,
We are looking for BPO candidate for Banking sector, Location karapakkam,
Answer inbound calls and assist customers with their Queries/Request/Complains.
- · Raise Request & Complaints on behalf of the customer in the CRM tool.
- · Generate leads and educate customers about new products & their benefits.
- · Maintain and adhere to compliance guidelines
- · Capture problem indicators, highlight and suggest improvement
- · Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
- · Maintain adequate knowledge levels on products, processes and systems used
- · Ensure sales target are met
· Skills Required:
- Excellent verbal communication skills
- Ability to comprehend, capture as well as interpret basic customer information
- Strong customer service focus
- Knowledge of Banking / Credit cards preferred
Language required: Hindi and English must
Near to karapakam location is more preferrable.
Intersted Candidates Kindly Share Your Profiles in this Number:
Job Types: Full-time, Permanent, Fresher
Pay: ₹300, ₹350,000.00 per year
Application Question(s):
- are you holding bachelor degree?
- Fluency in Hindi and English ?
- within 20 Km from Karapakkam
Experience:
- hindi voice: 1 year (Required)
Work Location: In person
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