Hindi inbound Process

4 days ago

Karapakkam Chennai Tamil Nadu, India Unidos Technology Full time ₹ 3,00,000 - ₹ 3,50,000 per year

Dear Candidate,

Job description:

Dear Candidate,

We are looking for BPO candidate for Banking sector, Location karapakkam,

Answer inbound calls and assist customers with their Queries/Request/Complains.

  • · Raise Request & Complaints on behalf of the customer in the CRM tool.
  • · Generate leads and educate customers about new products & their benefits.
  • · Maintain and adhere to compliance guidelines
  • · Capture problem indicators, highlight and suggest improvement
  • · Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
  • · Maintain adequate knowledge levels on products, processes and systems used
  • · Ensure sales target are met

· Skills Required:

  • Excellent verbal communication skills
  • Ability to comprehend, capture as well as interpret basic customer information
  • Strong customer service focus
  • Knowledge of Banking / Credit cards preferred

Language required: Hindi and English must

Near to karapakam location is more preferrable.

Intersted Candidates Kindly Share Your Profiles in this Number:

Job Types: Full-time, Permanent, Fresher

Pay: ₹300, ₹350,000.00 per year

Application Question(s):

  • are you holding bachelor degree?
  • Fluency in Hindi and English ?
  • within 20 Km from Karapakkam

Experience:

  • hindi voice: 1 year (Required)

Work Location: In person

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