Customer Support Executive

6 days ago


Tiruchchirappalli, India Durafit fitness Full time

**Job description: Junior Executive**
**Roles and Responsibilities**
Manage Inbound /Outbound calls
Managing a team of representatives offering customer support
Resolving customer complaints brought to your attention
Over-seeing the customer service process
Monitoring the work of individual representatives and the team
Possessing excellent product knowledge to enhance customer support
Maintaining a pleasant working environment for your team
Planning the training and standardization of service
Maintaining a positive, empathetic, and professional attitude toward customers
at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support

**Requirements**:
Any Degree/ known **Hindi** must

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: From ₹11,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Bachelor's (required)

**Language**:

- Hindi (required)

**Speak with the employer**
+91 6379905511



  • Tiruchchirappalli, India BESTOMART INTERNET PRIVATE LIMITED Full time

    **Position**:Executive / Senior Executive - Customer Service **Company Name**:BESTOMART Internet Private Limited **Work Location**:Thuvakudy, Trichy **About BESTOMART**: "BESTOMART Internet Private Limited" is an e-commerce company which focuses on selling best quality industrial, business and home products at competitive price. Customer is our priority...


  • Tiruchchirappalli, India Durafit Fitness Full time

    **Language: Hindi Mandatory** **Qualification: Any degree** **Location: Preferably Trichy** **Roles and responsibilities**: - Manage Inbound /Outbound calls - Managing a team of representatives offering customer support - Resolving customer complaints brought to your attention - Over-seeing the customer service process - Monitoring the work of individual...


  • Tiruchchirappalli, India TechZarInfo Software & Consulting Services Full time

    Manage large amounts of incoming phone calls - Excellent Communication skills - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Handle customer...


  • Tiruchchirappalli, India BESTOMART INTERNET PRIVATE LIMITED Full time

    **Position**:Executive / Senior Executive - Customer Service / Logistics **Company Name**:BESTOMART Internet Private Limited **Work Location**:Thuvakudy, Trichy **About BESTOMART**: "BESTOMART Internet Private Limited" is an e-commerce company which focuses on selling best quality industrial, business and home products at competitive price. Customer is...


  • Tiruchchirappalli, India BESTOMART INTERNET PRIVATE LIMITED Full time

    **Position**:Executive / Senior Executive - Customer Service / Logistics **Company Name**:BESTOMART Internet Private Limited **Work Location**:Thuvakudy, Trichy **About BESTOMART**: "BESTOMART Internet Private Limited" is an e-commerce company which focuses on selling best quality industrial, business and home products at competitive price. Customer is...


  • Tiruchchirappalli, India TECHVATION Full time

    Job description Roles and Responsibilities - Requirements gathering, managing customer expectations to map requirements to existing solutions and requirements gap analysis requiring further customizations. - Manage overall project activities from technical point of view - Responsible for acceptance of development and deployment deliverables that meets...


  • Tiruchchirappalli, India TECHVATION Full time

    Job description Roles and Responsibilities - Good communication skills in ENGLISH, TAMIL and TELUGU. - Requirements gathering, managing customer expectations to map requirements to existing solutions and requirements gap analysis requiring further customization. - Manage overall project activities from technical point of view. - Responsible for acceptance...


  • Tiruchchirappalli, India Kaarlo Training & HR Solutions Pvt. Ltd. Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...


  • Tiruchchirappalli, India Bizz Solutions Private Limited Full time

    Bizz Solutions Private Limited is seeking a proactive and customer-focused **Customer Support Executive** for our international logistics voice process team. The role involves directly interacting with international clients to resolve shipment-related queries and provide real-time logistics support. **Key Responsibilities**: - Handle inbound and outbound...


  • Tiruchchirappalli, India iPlanet Full time

    iPlanetcare, We are looking for Customer Relationship Executive who is good at customer service and having good communication in English. **Position**: Customer Relationship Executive (**FEMALE **only) **Experience**: 1 - 5 years **ROLES & RESPONSIBILITIES**: 1. Front-end executive to handles the daily walk-in customer supporting them with resolution for...