Customer Support Associate

16 hours ago


Tiruchchirappalli, India GiaHolidays Full time

**Responsibilities and Duties** Full job description
- Conduct welcome calls to new customers, introducing them to our services and addressing their initial queries
- Receiving & Making Calls to customers
- Involving in client and customer Follow-up Calls.
- Provide clear and accurate information regarding the services they are entitled to.
- Answering phones and explaining the services offered by the Gia Holidays
- We are contacting existing customers as well as prospective customers.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the services.
- Maintaining the database of customers regularly.
- Suggesting solutions based on customer’s needs and requirements.
- Draft customer newsletters with management to promote new services or policies
- Facilitate customer satisfaction surveys, receiving a score of 99% Satisfaction.
- Strong communication and interpersonal skills, with a customer-centric approach

**Key Skills**:
Basic Computer Knowledge /Typing Skills, Sound knowledge of MS Office, Problem-solving skills and internet surfing

**Required Experience and Qualifications**
- **Exp**: Fresher / Experience
- **Qualification**: Any Degree
- **Language**: Tamil and English

If you are interested please reply to us with your most updated resume. You can also refer your friend for this requirement.
- Submit your Resume / CV to
9363979090
- **Please feel free to call for further clarification ONLY ( 11 AM to 3.00 PM)**

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹8,000.00 - ₹13,000.00 per month

**Benefits**:

- Internet reimbursement
- Leave encashment

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)
- Tamil (preferred)

Work Location: In person

**Speak with the employer**
+91
9363979090


  • Customer Support

    4 days ago


    Tiruchchirappalli, India Kairaa Tech Serve Private Limited Full time

    **Company Name: Kairaa Tech Serve Pvt Ltd** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. **Role: Customer Support Executive** **Language: English, Tamil** **Place: 76-O, Sri Jothi Complex, 3rd Floor,** **N.E.E. Road, (Near Medical...


  • Tiruchchirappalli, TN, IN LCS Solution Full time

    Role Customer Support Associate Experience Fresher Shift Night Shift 9 00 pm to 5 00 pm Location 2B 2nd Floor 24 77 Ample Arudhra Towers Rajaram Salai KK Nagar Trichy Tamil Nadu 620021 Salary Training You will receive 15 days of training which may be extended based on your performance Probation After the training period you will undergo a 3-month probation...


  • Tiruchchirappalli, India Durafit Fitness Full time

    **Language: Hindi Mandatory** **Qualification: Any degree** **Location: Preferably Trichy** **Roles and responsibilities**: - Manage Inbound /Outbound calls - Managing a team of representatives offering customer support - Resolving customer complaints brought to your attention - Over-seeing the customer service process - Monitoring the work of individual...


  • Tiruchchirappalli, India Xylem Learning App Full time

    Job Code JOB001333 Designation Operations Associate Business Vertical XYLEM LEARNING Key Responsibility The Operations Associate will support the day-to-day operational functions. This role is critical to ensuring smooth backend processes, efficient delivery of educational services, student and educator satisfaction, and scalability of business...


  • Tiruchchirappalli, India TECHVATION Full time

    Job description Roles and Responsibilities - Requirements gathering, managing customer expectations to map requirements to existing solutions and requirements gap analysis requiring further customizations. - Manage overall project activities from technical point of view - Responsible for acceptance of development and deployment deliverables that meets...

  • Sales Associate

    6 days ago


    Tiruchchirappalli, India Elastic Run Full time

    **SALES ASSOCIATE** **Job Title: Sales Associate** **Reports To: Manager** **Department: Retail** **Location: Field** **Experience:1-5 years** **SUMMARY** The Sales Ambassador is a position responsible for supporting the team in achieving all company goals and initiatives. The sales associate represents the brand, operates in a professional manner,...


  • Tiruchchirappalli, India Abra Outsourcing Private Limited Full time

    We are a leading UK-based Supermarket and Online E-commerce store having backing office operations and a Customer Service Team in India. We are looking for smart and energetic people to join our team. Roles & Responsibilities: - Contacts will be from customers and ensure a superior customer experience. - Address customer queries in case of payment issues,...


  • Tiruchchirappalli, India BESTOMART INTERNET PRIVATE LIMITED Full time

    **Position**:Executive / Senior Executive - Customer Service / Logistics **Company Name**:BESTOMART Internet Private Limited **Work Location**:Thuvakudy, Trichy **About BESTOMART**: "BESTOMART Internet Private Limited" is an e-commerce company which focuses on selling best quality industrial, business and home products at competitive price. Customer is our...


  • Tiruchchirappalli, India BESTOMART INTERNET PRIVATE LIMITED Full time

    **Position**:Executive / Senior Executive - Customer Service / Logistics **Company Name**:BESTOMART Internet Private Limited **Work Location**:Thuvakudy, Trichy **About BESTOMART**: "BESTOMART Internet Private Limited" is an e-commerce company which focuses on selling best quality industrial, business and home products at competitive price. Customer is our...


  • Tiruchchirappalli, India Gia Holidays Full time

    **Responsibilities and Duties**: - Receiving & Making Calls to customers - Involving in client and customer Follow-up Calls. - Answering phones and explaining the services offered by the Gia Holidays - We are contacting existing customers as well as prospective customers. - Obtaining customer information and other relevant data. - Asking questions to the...