Customer Support Executive

1 week ago

Tiruchchirappalli, India ANJV Software Solution PVT Ltd Full time

**Responsibilities**:

- Address and resolve customer complaints with professionalism and efficiency.
- Provide detailed information about our products and services, aiding customers in making informed decisions.
- Collaborate with cross-functional teams to address customer needs and enhance their overall experience.
- Maintain accurate records of customer interactions and transactions.
- Identify and escalate priority issues to ensure timely resolution.
- Strive to meet or exceed customer satisfaction targets.

**Requirements**:

- Proven experience in a customer support role.
- Excellent verbal and written communication skills.
- Strong multitasking abilities with an emphasis on prioritization.
- Effective problem-solving skills and attention to detail.
- **Must be fluent in English**:

- Flexibility to work varied hours, including weekends and holidays as needed.
- Proficient with **Microsoft Office**

**Preferred Skills**:
Ability to manage multiple tasks in a fast-paced environment, strong decision-making skills, and high attention to detail.

If you are interested please walk in along with your Testimonials

**Salary**: ₹7,000.00 - ₹10,000.00 per month

Schedule:

- Night shift

Supplemental pay types:

- Overtime pay

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91
6374467235

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