Payment Recovery

6 hours ago

Indore Madhya Pradesh, India Nway Technologies Pvt Ltd. Full time

**Job Summary**:
**Key Responsibilities**:
**Payment Recovery & Customer Handling**:

- **Maintain proper documentation of customer conversations and commitments.**:

- **Coordinate with the accounts team for ledger updates and TDS adjustments.**:

- **Assist with account reconciliation processes.**

**Inside Sales & Negotiation**:

- **Handle inbound and outbound customer inquiries related to services or payments.**:

- **Upsell or cross-sell products/services as needed.**:

- **Negotiate effectively to close deals or resolve outstanding issues.**

**Administrative Support - Travel Booking**:

- **Book travel tickets (flights, trains, buses) as per company requirements through MMT, IRCTC, Goibibo, etc.**:

- **Ensure accurate booking and timely communication of travel itineraries.**

**Data Management & Reporting**:

- **Maintain and update all receivables data on Google Drive in a structured and organized manner.**:

- **Ensure daily updates of recovery status, payments received, and pending follow-ups.**:

- **Prepare Excel-based reports for management review.**:

- **Keep backups and ensure data accuracy and accessibility for the team.**

**Key Skills Required**:

- **Excellent verbal and written communication skills.**:

- **Strong negotiation and interpersonal skills.**:

- **Basic to intermediate knowledge of Microsoft Excel (VLOOKUP, pivot tables, filters).**:

- **Understanding of basic accounting (TDS, reconciliations).**:

- **Hands-on experience with Google Sheets, Google Drive, and basic knowledge of online booking platforms like MMT, IRCTC, Goibibo.**:

- **Organized, self-motivated, and detail-oriented.**:

- **Average Typing speed - 40 wpm and Over**

**Educational Qualification**:

- **Bachelor’s degree in Commerce, Business, Accounting, or a related field preferred.**

**Experience**:

- **1-2 years of experience in payment recovery, customer service, inside sales, basic accounts, or administrative support.**

Pay: ₹12,168.59 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 9109134415

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