Customer Support

Job Overview We are seeking a Customer Support intern or fresher to join our Mumbai team This is an entry-level position with employment types including internship or full-time suitable for those with 0 to 1 year of experience Based in Mumbai Mumbai Suburban Navi Mumbai or Thane the role involves utilizing CRM software communication and problem-solving...

**Department**: Customer Support / Operations **Employment Type**: Full-Time **Location**: Work from Office **Shift Timing**: 9:30 AM - 7:00 PM **Working Days**: 5 days/week (2 rotational weekly offs) **Process**: Voice - Sales **Vertical**: Digital Sales **Job Purpose** The Customer Care Executive serves as the first point of contact for customers,...

**Job Title**: Customer Support **Location**: Mumbai (Matunga West) **Work Days**: Monday-Saturday (10:00 AM to 7:00 PM) **Saturday**: 10:00 AM to 4:00 PM **Experience Required**: 2+ years **Salary**: Based on previous compensation and performance in the interview **Role Overview** **Key Responsibilities** - Serve as the primary point of contact for...

Manage order processing and daily operational tasks across e-commerce platforms. - Maintain accurate records of orders, delivery status, and customer interactions. - Use Excel to manage data, track reports, and perform analysis using formulas and basic functions. - Coordinate with internal teams (warehouse, logistics, customer service) to ensure timely and...

Job Description Key Responsibilities: - Provide technical assistance and support to customers via phone, email, chat, or in person. - Troubleshoot and resolve technical issues, ensuring timely and accurate solutions. - Collaborate with internal teams and technical departments to address complex issues requiring cross-functional expertise. - Log and track...

**Job Profile**: **Job Title**: Customer Support Executive with Zoho One CRM Expertise **CANDIDATES FROM THE MUMBAI LOCATION ONLY (MANDATORY) AND WILL BE REQUIRED TO VISIT CLIENT'S OFFICE AS AND WHEN REQUIRED.** **CANDIDATES BASED OUT OF MUMBAI WON'T BE CONSIDERED.** Work timings - **rotational shift -** ( rotational shifts: 6 am - 3 pm, 2pm - 11pm, 10...

Job Title: Executive - Customer Support Summary: Roles and Responsibilities: - Resolve customer complaints and issues to ensure customer satisfaction - Collaborate with other departments to address customer needs and concerns - Maintain accurate records of customer interactions and transactions - Identify and implement process improvements to enhance the...

The Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the customer support team...

Job Description: Customer Support / Front Desk Support Experience: 0-2 years Education: Any Graduation Languages: English and Hindi (proficiency in both languages required) Job Summary: **Responsibilities**: - Handle customer complaints, providing appropriate solutions and alternatives within specified time limits. - Follow up with customers to ensure...

Hi We have an opening for Customer & Seller Support Executive. Please find the JD herewith. **Salary: ₹20,000.00 - ₹30,000.00 per month** Job Responsibilities: - Resolving customer complaints, grievances, or queries to the best possible outcome and in a timely manner - Conducting any customer satisfaction survey, calling customers for feedback on...