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Customer Support

2 weeks ago

Mumbai Maharashtra, India Sequel HR Full time

**Job Title: Customer Support Executive - Blended Process**

**Location**: Airoli, Chandivali & Malad

**Job Type**: Full-Time
**Shift**: Rotational Shifts (including night shifts, if applicable)
**Experience**: 0-3 years
**Industry**: BPO / ITES / Customer Service

**Job Summary**:
We are hiring a Customer Support Executive for our **blended process team** who will be responsible for providing both voice and non-voice support to the customers.

**Key Responsibilities**:

- Address customer queries, complaints, or technical issues in a timely and efficient manner.
- Log customer interactions and updates accurately into the CRM system

**Requirements**:

- Graduate in any discipline (Undergraduates with experience may also apply).
- 0-3 years of experience in customer service (BPO/KPO preferred).
- Excellent verbal and written communication skills in English

**Benefits**:

- Competitive salary + incentives
- Health insurance and night shift allowance (if applicable)
- Paid training and career growth opportunities
- Transport facilities (if applicable for night shifts)

Looking for an Immediate Joiner

Contact US: 9326516524

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹45,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift
- Rotational shift
- US shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

Work Location: In person