Customer Relationship and Operations

4 days ago

Noida Uttar Pradesh, India SSSi Online Tutoring Services Full time

**No. of Openings**: 1
**Department**: Operations
**Job Location(s)**: Noida
**Education**: Graduation or Post Graduation
**Experience**: 1 to 3 years
**Skill Required**: Communication
Are you someone who loves connecting with people, solving challenges, and keeping things on track like a pro? Then this role might just be your perfect match. As an Executive - Client Relations & Operations, you’ll be the bridge between our clients and our academic writing team, ensuring that ideas turn into well-executed projects—and most importantly, that our clients walk away smiling.
What You’ll Be Doing
**Be the link that matters**: Understand exactly what clients need and make sure the right writer is on the job.
**Own the process end-to-end**: From the moment a project lands in your lap to the final delivery, you’ll make sure it’s on point.
**Team up across departments**: Writers, operations, QA—you’ll be the friendly connector keeping everything smooth and coordinated.
**Think smart on cost & time**: Know what it takes to get the job done right—without delays or surprises.
**Deliver delight**: Your ultimate mission? Happy clients, high-quality projects, and a job well done.
What We’re Looking For
Excellent English communication skills (written & spoken).
A great listener who can untangle problems quickly.
Someone cool under pressure, even when deadlines are knocking.
A multitasking ninja who can switch between tasks seamlessly.
Flexible enough to thrive in a 24/7 rotational shift environment.
Curious, proactive, and always two steps ahead.
Why You’ll Love This Role
You’re not just managing tasks—you’re creating experiences. Every project you handle is a chance to showcase your organizational skills, problem-solving mindset, and ability to bring people together. If you enjoy a mix of client interaction, operations hustle, and creative thinking—this is where you’ll shine.

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