International Customer Support

2 days ago


Zirakpur, India Terrasparq Tech Pvt. Ltd. Full time

Terrasparq Tech Pvt Ltd provides advanced IT service and support solutions to US-based operations. We operate directly in support of our US clients with shared or dedicated services, helping them navigate the technology of the connected world.
- Developing and maintaining project schedules, budgets, and resource allocations
- Ensuring project tasks are completed on time and within budget
- Managing operational and financial performance of the project
- Providing technical guidance and support to project teams
- Developing and implementing project plans and procedures
- Ensuring the quality of deliverables
- Coordinating with stakeholders and other project team members
- Communicating project status to project teams and stakeholders
- Tracking and reporting project progress
- Resolving project related issues and conflicts
- Ensuring compliance with project standards and procedures
- Managing risks and developing contingency plans

**What are we looking for?**
- Bachelor’s degree in business administration or a related field (preferred).
- Experience in client success, customer support, or Project Management. Recent graduates with strong analytical skills are also encouraged to apply.
- Proficiency in Microsoft Office Suite and CRM systems (experience with NetSuite preferred).
- Excellent Communication and attention to details.

Pay: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Ability to commute/relocate:

- Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- IT project management: 1 year (preferred)

**Language**:

- English (preferred)

Shift availability:

- Night Shift (required)

Work Location: In person


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