Dispatcher / Customer Support
14 hours ago
**Voice Support Specialists - International Process**
Join our high-performing team as a **Voice Support Specialist** and take your career to the next level in a global customer service environment. We’re looking for experienced professionals who can deliver exceptional support to U.S.based clients across various domains.
**What We Offer**:
- Rotational shifts in a 24/7 operational setup
- 5-day work week
- Exposure to international client processes
- Structured onboarding and process training
- Paid time off and medical coverage
- Cab facility for convenient commute
**Key Responsibilities**:
- Manage inbound and outbound calls to assist customers with account or technical issues
- Provide clear, concise, and effective support while ensuring customer satisfaction
- Document all interactions accurately in the system
- Follow internal procedures and quality guidelines
- Collaborate with peers and supervisors to resolve complex issues
- Minimum 6 months of experience in voice-based international customer support
- Excellent spoken English and communication skills
- Strong interpersonal skills and ability to handle pressure professionally
- Graduate from any recognized stream (B.Tech, BCA, MBA, etc.)
- Comfortable with rotational shifts in a 24/7 work environment
Pay: ₹20,000.00 - ₹40,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
**Language**:
- English (preferred)
Shift availability:
- Night Shift (preferred)
Work Location: In person
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