Customer Support Executive

4 days ago


Zirakpur, India Business WebSoft Pvt. Ltd. Full time

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance.

Customer Support Executive Responsibilities:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent Service knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Monday to Friday

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Zirakpur, Punjab 140603, Zirakpur - 140603, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Master's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX



  • Zirakpur, India ElQuench Private Limited Full time

    We’re looking for enthusiastic Customer Support Executives to handle inbound calls with excellent interpersonal skills to actively seek out and engage customer prospects. He/she will have to provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability. Experience:...


  • Zirakpur, India Club Malwa pvt ltd Full time

    **Customer Support Executive** We are hiring **ELD Executive**at **Club Malwa Pvt Ltd for Mohali** Location. Club Malwa Pvt Ltd is an offshore development centre of American based Xpert Logs Inc. Club Malwa designs, implements and supports all of the systems deployed by Xpert Logs Inc in the American trucking industry which is the largest in the...


  • Zirakpur, India Khushi Fire safety pvt ltd Full time

    **Job Summary**: We are seeking a skilled and customer-oriented Chat Executive to join our support team in Zirakpur. As a Chat Executive, you will be responsible for providing real-time assistance to our customers through online chat channels, addressing their inquiries, resolving issues, and ensuring a positive and efficient support experience. This role...


  • Zirakpur, India Green Lotus Utsav Full time

    **Job Title**: Customer Care Executive **Department**: CRM **Location**: Zirakpur (Punjab) **Reporting To**: CRM Head **Job Type**: Full-Time **Job Summary**: The Customer Care Executive will act as the primary point of contact for clients and prospective buyers, ensuring a seamless customer experience from inquiry to post-sale support. The role involves...


  • Zirakpur, India OptimoShell Global Private Limited Full time

    We are looking to hire Chat Support Specialist, you will be responsible for delivering timely and effective support to our customers via chat. You will play a crucial role in helping customers resolve issues, answer inquiries, and ensure a positive experience with our brand. **Job Profile**:Chat Support Executive **Experience Required**: 0-2...


  • Zirakpur, India NATURE ENZO CONSUMER LLP Full time

    We are seeking a passionate and customer-focused individual to join our team as a Customer Care Executive. You will be the first point of contact for our customers, providing exceptional service, resolving inquiries, and ensuring a positive experience at every interaction. **Key Responsibilities** - Resolve customer complaints and issues effectively,...


  • Zirakpur, India Khushi Fire safety pvt ltd Full time

    **Job Summary**: We are seeking a dedicated and customer-focused Customer Care Executive to join our team. As the first point of contact for our customers, you will provide exceptional support, resolve queries, and ensure a positive experience. This role requires strong communication abilities, empathy, and a problem-solving...


  • Zirakpur, India Biospira Full time

    We are looking for customer service executives who can communicate in Hindi and English and know basics of computers. One of the best companies in the industry. **Job Types**: Full-time, Permanent Pay: ₹13,000.00 - ₹20,000.00 per month **Benefits**: - Flexible schedule Schedule: - Day shift - Monday to Friday Supplemental pay types: - Commission...

  • Voice Process

    2 weeks ago


    Zirakpur, India Terrasparq Tech Pvt. Ltd. Full time

    We are seeking dynamic and customer-oriented individuals to join our voice process team. The role involves handling inbound and/or outbound calls to provide assistance, resolve queries, or promote services/products while maintaining the highest standards of professionalism. **Key Responsibilities**: - Handle inbound/outbound calls to assist customers with...


  • Zirakpur, India Club Destinasia Private Limited Full time

    **Responsibilities and Duties** Job Responsibilities: - Building and maintaining profitable relationships with key customers. - Resolving customer complaints quickly and efficiently. - Meeting with managers in the organization to plan strategically. - Understanding key customer individual needs and addressing these. - Conducting business reviews using CRM...