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Customer Care Executive

3 weeks ago

Zirakpur, India NATURE ENZO CONSUMER LLP Full time

We are seeking a passionate and customer-focused individual to join our team as a Customer Care Executive. You will be the first point of contact for our customers, providing exceptional service, resolving inquiries, and ensuring a positive experience at every interaction.

**Key Responsibilities**
- Resolve customer complaints and issues effectively, ensuring satisfaction and retention.
- Provide detailed product/service information and assist customers in understanding features and benefits.
- Maintain accurate customer records and update the database with relevant information.
- Collaborate with internal teams (sales, logistics, technical support) to address customer needs

**Qualifications**
- High School Diploma or equivalent (Bachelor’s degree preferred).
- Prior experience in customer service or a related field is a plus.

Pay: ₹12,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

Work Location: In person

**Speak with the employer**
+91 9041152556