Customer Care Executive

**Job Title**: Customer Care Executive **Department**: CRM **Location**: Zirakpur (Punjab) **Reporting To**: CRM Head **Job Type**: Full-Time **Job Summary**: The Customer Care Executive will act as the primary point of contact for clients and prospective buyers, ensuring a seamless customer experience from inquiry to post-sale support. The role involves...

_About the Organization: _ Winni is India’s one of the top 3 e-commerce companies in the gifting domain. With a registered customer base of over 3 million, we have touched millions of people with our products and experience. In the 8 years since we started, Winni has come to offer over 50,000 gifting products across 50+ categories including Cakes,...

_**About the Organization**_:_ Winni is India’s one of the top 3 e-commerce companies in the gifting domain. With a registered customer base of over 3 million, we have touched millions of people with our products and experience. In the 8 years since we started, Winni has come to offer over 50,000 gifting products across 50+ categories including Cakes,...

Customer care fresher/ Experienced salary 12-15k **Job Types**: Full-time, Fresher Pay: ₹12,000.00 - ₹14,000.00 per month **Benefits**: - Health insurance **Language**: - Hindi (required) - English (required) Work Location: In person

Customer care fresher/ Experienced salary 12-15k **Job Types**: Full-time, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift **Language**: - Hindi (required) - English (required) Work Location: In person

Customer care fresher salary 10-12k **Job Types**: Full-time, Fresher Pay: ₹10,000.00 - ₹12,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift **Language**: - Hindi (preferred) - English (preferred) Work Location: In person **Speak with the employer** +91 8872085952

Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer support through phone and chat - Work with other departments to resolve customer issues in a timely manner - Serve as a point of contact for customer support and complaints - Proactively identify, investigate, and resolve recurring customer...

**Responsibilities** - Good English communication skills - Providing proactive customer outreach - Responding promptly to customer inquiries. - strong phone call contact handling skills and active listening - Manage incoming/Outgoing phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable...

Relaying extensive product information to customers. - Closing sales for the company. - Filing customer records, including contact information, purchases and billings. - Conducting surveys and writing reports based on customer feedback on products and services. - Providing customers with clear instructions to resolve issues. - Rerouting customer calls to...

**Job description** **Job Role Description**: 3. Proficient in Understanding Customer products and support. Qualification - 12th/Graduate/Post Graduate **Job Types**: Full-time, Regular / Permanent **Salary**: ₹19,359.25 - ₹26,550.52 per month **Benefits**: - Cell phone reimbursement - Provident Fund Schedule: - Monday to Friday - Rotational...